Baldor Specialty Foods, Inc. · 9 hours ago
People Operations Partner
Chelsea, MA
Full-time
Onsite
Mid Level
$100K/yr - $120K/yr
3+ years expBaldor Specialty Foods, Inc. is a growing organization focused on specialty food distribution. The People Operations Partner serves as a frontline HR advisor, providing support for employees and managers while ensuring consistent application of HR policies and promoting a positive workplace experience.
Food and BeverageRetailSales
Hiring Manager
Ashley Bennett
Responsibilities
Serve as an accessible HR point-of-contact for employees and leaders across assigned business units
Conduct intake, documentation, and follow-up for employee relations matters, escalating complex issues as needed
Support investigations by gathering statements, reviewing facts, and ensuring timely resolution and thorough documentation
Provide coaching to supervisors on communication, performance expectations, and application of company policies
Promote positive employee engagement through visibility on the floor, relationship-building, and proactive issue spotting
Oversee HR operational activities such as HRIS updates, employee changes, and timekeeping accuracy
Ensure compliance with federal, state, and local labor laws, safety requirements, and company policies
Coordinate new-hire processing, onboarding plans for relevant roles and day-1 employee experience
Partner with Payroll to ensure accuracy of pay-related changes and troubleshoot discrepancies
Coach leaders on performance feedback, corrective action, documentation, and progressive discipline
Support attendance management processes, including tracking, counseling, and follow-up
Assist with workforce planning activities such as staffing needs, scheduling trends, and shift coverage challenges
Provide guidance during change initiatives to ensure consistent communication and employee understanding
Assist in recruiting coordination: interview follow ups, onboarding coordination, ensuring timely candidate movement, and supporting hiring managers and recruiters
Conduct stay interview, focus groups and lead employee survey results and action plan activities
Support employee recognition, retention initiatives, and People Operations programs that foster engagement and belonging
Maintain accurate employee records and ensure data integrity in HR systems
Generate HR metrics such as turnover, attendance trends, headcount, and employee relations reporting
Identify patterns and insights from data to recommend operational improvements
Partner with Safety, Operations, Payroll, L&D, Benefits, and HR teams to ensure alignment and consistency
Participate in business unit meetings and initiatives to support business initiatives and continuous improvement activities
Support companywide HR programs and policy implementation
Qualification
Required
3-6 years of HR Generalist, HR Specialist, People Ops, or related experience
Strong understanding of employment laws, HR processes and employee relations best practices
Strong interpersonal and relationship-building skills with ability to work across all levels of the organization
Strong ER expertise, coaching skills, communication, operational understanding, analytical thinking, influence without authority
Proficiency with HRIS systems, MS Office (high proficiency in Word, Excel and Power Point)
Working Conditions On-site visibility required in warehouse, production and transportation environments, including being comfortable in refrigerated warehouse setting
Requires walking the floor, engaging with employees across multiple shifts and occasional early morning, late-evening or weekend support
Preferred
Experience in distribution, food manufacturing, logistics or similar fast-paced environment preferred
Bilingual (English/Spanish) strongly preferred for workforce support
Benefits
Paid Time Off: Vacation, sick time, paid company holidays & floating holidays
Company-Paid Medical, Dental & Vision Coverage
401(k) Plan with Company Match
Company-Paid Life Insurance
Company-Paid Short-Term & Long-Term Disability Coverage
Employee discounts on Baldor products
Commuter Benefits
Career growth and development opportunities
Company
Baldor Specialty Foods, Inc.
Baldor is one of the largest importers and distributors of fresh produce and specialty foods in the Northeast and Mid-Atlantic regions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
TJ Murphy
CEO
Andrew Howell
SVP of Operations
Recent News
Crain's New York Business
2025-07-22
2025-04-08
Company data provided by crunchbase