Santander · 3 hours ago
Multifamily CRE Operations Analyst
Boston
Full-time
Onsite
Mid, Senior Level
$62K/yr - $98K/yr
3+ years expSantander is a global leader and innovator in the financial services industry, evolving into a technology-driven organization. The Multifamily CRE Operations Analyst will support the management of a multifamily real estate portfolio, focusing on maintaining affordable housing and servicing assets according to agreements.
BankingCommercial LendingFinanceFinancial ServicesPersonal Finance
Responsibilities
Manage team email inbox, trackers, and coordinate reporting
Extract daily data from internal databases to ensure trackers remain up to date
Assist Portfolio Managers with tracking and outreach to borrowers for financial information
Process loan payments, including wires and automatic payments
Work closely with Internal Partners to ensure correct accounting for all loans
Run Lexis Nexis searches on Borrowing Entities, Sponsors, and Tenants
Coordinate and track the ordering of 3rd party reports (appraisals, site inspections, environmental)
Working knowledge of loan policies and procedures
Review and process loan requests, ensuring proper compliance documentation in accordance with policies and procedures
Coordinate with teams across the bank to assist in the preparation of internal and external presentation and reporting materials
Mitigate Companywide operational risk within daily processing environment
Maintain and update loan portfolio management system and related databases
Build strong working relationships with Santander portfolio teams
Qualification
Required
Associate's Degree or equivalent work experience: Business, Accounting or equivalent field
Excellent verbal, written, and interpersonal communication skills
Ability to manage a variety of projects from multiple team members simultaneously
Demonstrated ability to maintain accurate electronic files and database systems
Organized, detail-oriented, and self-sufficient
Strong quantitative reasoning and writing skills
Ability to effectively present information and respond to questions
Excellent member service skills
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to adhere to policies, procedures, and instructions of management
Demonstrated proficiency in Microsoft Office, including Word, Excel, and PowerPoint
Capacity to complete projects on time
Preferred
3-10+ years of experience in Operations, Client Service, Portfolio management or Asset management – Strongly Preferred
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education
Experience in Microsoft Office products
Benefits
Fair and competitive rewards package
Benefits are designed to support you, your family and your well-being, now and into the future
Company
Santander
Banco Santander is a banking firm that specializes in various banking services including retail, commercial, digital, & investment banking.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-05-30Post Ipo Equity
1987-08-07IPO
Leadership Team
Hector Grisi
Consejero Delegado de Banco Santander
Yann Lafargue
Global Head of Marketing & Communications for Santander Digital
Recent News
2026-01-22
Computer Weekly
2026-01-16
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