ADM · 10 hours ago
Sr. Manager Payroll - Decatur, IL
Decatur, IL
Full-time
Onsite
Mid, Senior Level
$100K/yr - $185K/yr
7+ years expADM is a global leader in human and animal nutrition, committed to providing access to nutrition worldwide. The Payroll Team Manager oversees the internal payroll team, ensuring payroll accuracy, compliance, and a positive employee experience while leading a team responsible for escalations, policy updates, and continuous improvement.
Animal FeedHospitalityIndustrial
Responsibilities
Serve as the primary operational liaison with the third-party payroll provider, ensuring adherence to SLAs, accuracy standards, and compliance requirements
Monitor vendor performance metrics, error rates, cycle timelines, and service delivery quality; partner with the vendor to drive root-cause analysis and corrections
Coordinate year-end payroll activities, tax filings, off-cycle runs, and regulatory updates with the outsourced provider
Validate payroll data from the timekeeping system (e.g. Workforce Software)
Review and approve payroll reports before final submission
Manage complex, high-priority payroll issues escalated by employees, HR, or leadership, ensuring timely resolution and clear communication
Liaise with the third-party provider and the in house centralized HR data entry team on timely resolution to integration errors between related systems
Oversee research and auditing of anomalies, discrepancies, or payment issues, ensuring appropriate remediation and documentation
Develop and maintain escalation protocols and standard operating procedures
Audit timecard approvals and ensure compliance with attendance policies
Maintain and update payroll policies, procedures, and governance documentation in alignment with legal, regulatory, and internal requirements
Partner with Legal, Tax, HR, and Finance to assess regulatory changes and ensure payroll policies remain compliant across all jurisdictions
Support internal audits, SOX controls, and risk management activities; ensure data privacy and security standards are upheld
Ensure payroll calculations, deductions, and benefits align with multiple union agreements and collective bargaining requirements
Stay updated on legislative changes impacting payroll and timekeeping
Foster a high-quality employee payroll experience through accurate information, responsive service, and clear communication
Develop employee-facing materials such as FAQs, knowledge articles, and communication templates for payroll changes or issues
Analyze employee feedback and payroll trends to recommend improvements to systems, processes, or vendor practices
Lead, coach, and develop a retained payroll operations team focused on quality, service, and continuous improvement
Allocate workload, establish team goals, and provide performance feedback
Promote a culture of accountability, collaboration, and process ownership
Identify gaps, inefficiencies, or recurring issues within outsourced payroll processes and escalate to the vendor or internal partners
Participate in payroll system enhancements, upgrades, and cross-functional projects
Develop KPIs and reporting dashboards to measure payroll accuracy, timeliness, and employee satisfaction
Qualification
Required
7–10 years of payroll operations experience, including at least 3–5 years in a leadership or team-management role
Experience working within an outsourced or hybrid payroll operating model strongly preferred
Hands-on experience with payroll escalations, audit controls, and compliance in multi-state or multi-country environments
Strong understanding of payroll fundamentals: wage calculations, deductions, taxes, year-end processing, and compliance
Ability to interpret regulatory changes and translate them into policy or process updates
Excellent communication skills with the ability to explain complex payroll issues in a clear, employee-friendly manner
Vendor management experience, including SLA oversight, performance reviews, and issue escalation
Analytical and problem-solving skills with strong attention to detail
Proficiency in HRIS/payroll systems (SAP) and intermediate Excel skills
Ability to lead teams through change, prioritize effectively, and manage complex operational workflows
Preferred
CPP (Certified Payroll Professional) or FPC certification
Experience in shared services, HR operations, or global payroll environments
Proficiency with Timekeeping systems
Background in continuous improvement methodologies (Lean, Six Sigma, etc.)
Benefits
Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Paid time off including paid holidays.
Adoption assistance and paid maternity and parental leave.
Tuition assistance.
Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
Company
ADM
ADM unlocks the power of nature to enrich the quality of life.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Monish Patolawala
Executive Vice President, Chief Financial Officer at ADM
Daniel Jones
Director, Technical Sales
Recent News
2025-12-16
Company data provided by crunchbase