Magnolia Women's Recovery Programs, Inc. · 1 day ago
Chief of Staff and Operations
Oakland, CA
Part-time
Hybrid
Lead/Staff, Director/Executive
$95K/yr - $110K/yr
5+ years expMagnolia Women’s Recovery Programs (MWRP) is a community-rooted, women-led organization dedicated to creating pathways for healing, restoration, and empowerment for women navigating substance use recovery. The Chief of Staff and Operations (CSO) will support the growth of the organization by providing strategic guidance, managing daily operations, and advising the CEO on various initiatives and program developments.
Health CareMedicalNon ProfitWellness
Responsibilities
Represent and advise the Chief Executive Officer (CEO)
Provides counsel and expertise and cultivates and sustains collaborative relationships with internal/external stakeholders. Serve as the expert and confidential sounding board to the CEO and Board of Directors in response to risks and challenges, including reputational and/or crises that span various areas. Anticipate and mitigate sensitive issues with ethical grounding and political acumen. Provide advice and participate in decisions that may be highly sensitive and/or political
Represent the CEO on various highly sensitive and/or broad-impacting meetings, working groups, committees, etc. with a diverse range of stakeholders that may include Alameda County Behavioral Health and other high-profile internal and external collaborators
Partner with MWRP’s senior leadership, Board of Directors, and Alameda County Collaborative to provide representation in working with various government and community groups
Inform and advise the CEO of Substance Use Disorder (SUD’s) treatments current and emerging issues
Advise senior leadership on matters concerning functional areas, facilities, and/or clients to develop and implement long-term strategic decisions that best serve the organization. Plan, design, and implement programs and establish direction, policies, and procedures
Provide organization-wide influence on the identification and framing of systemic issues, and the formulation and advancement of approaches to address them
Frame long-term strategic decisions that reflect upon the organization as a whole and may be emulated at other SUD treatment serving organizations
Provide executive staffing recommendations to the CEO
Working in close collaboration with the CEO, develop the organization's strategic plan and annual goals and objectives
Provide strategic oversight for the development of the annual budget; determine expense priorities, recommend and implement changes to methods, unit planning, staffing, programs, or other financial activities. This may include identifying the selection and participation of key stakeholders, aligning constituencies and shared goals, and driving successful outcomes of critical initiatives and their subsequent assessment
Provide framework for policy and administrative changes, and develop strategies to remove barriers to goal achievement
Independently monitor and research current SUD trends, emerging issues, and the latest research in prevention, treatment, and policy, enabling the CEO to make informed decisions and develop strategic responses across the organization
Ensure schedules and plans are established, parties are informed and prepared, and any barriers (such as resource allocation, training, staffing, etc.) are brought to the attention of the appropriate group for resolution. Groups may include Board of Directors, senior leadership, staff, counselors, interns, clients and their families, government officials, donors, and alumni
Communicate and participate with various constituents, leading in facilitating and/or reviewing sensitive/high-level communications, plans, agendas, and reports. Serve as an intermediary for the CEO where appropriate and convey information and requests; serve as the first point of contact where appropriate for issues requiring a heightened level of sensitivity or for those that may require the immediate attention of the CEO
Identify major constituencies and work with the relevant stakeholders to coordinate and implement broad and issue-specific CEO engagement plans across key stakeholders including Board of Directors, staff, clients, counselors and interns
Ensure appropriate engagement of key leadership and advisory bodies
Lead the organization’s communications strategy. Align organization strategy with broader County communications priorities and their strategic plan
Build & maintain trusting relationships with diverse stakeholders and keep abreast of the organization’s overall direction, plans, and issues
Manage the operations and facilities of MWRP
Approve or provides recommendations for recruitment efforts , and provide compensation and benefit recommendations that support equity and best practice for the organization in partnership with MWRP’s outsourced human resources consultant
Participate in organizational design, team development, and employee on-boarding and off-boarding
Lead divisional engagement, including team building, department culture, team effectiveness, growth, and development
Acculturate new leaders in organization’s strategic plan and County protocols, overall operations within areas of responsibility, and initiative and program planning and management
Other duties as assigned; work a flexible schedule at times including evenings and weekends as needed to meet operational needs
Qualification
Required
Bachelor's degree in (in a relevant discipline such as public administration, business, social welfare, health administration, SUD and/or mental health) or equivalent work experience
Five (5) or more years of increasingly responsible management experience to oversee a complex and diverse group of programs in the areas of strategic planning and analysis, budget and finance, human resources, space and facility requirements, information technology, and SUD client services
Five (5) years of full-time experience in the SUD or related field providing program administration. Experience within mental healthcare or other related client service may be considered if not directly in SUD work environments. Two (2) years of work experience in a lead, supervisory or administrative capacity
Human resource management experience to recruit, supervise, train, evaluate, motivate, mediate, and manage staff. Conduct performance management initiatives including issuing corrective actions. Build an effective service-oriented, team environment
Experience in complex financial planning and budget analysis in the areas of federal, state, and private sponsor funding, contract and grant administration and generally accepted accounting principles and practices
Experience analyzing, interpreting, and communicating policy and procedures in all areas pertinent to SUD and/or mental health operations and programs or other business-related operations
Experience using interpersonal, oral and written communication skills to share information with all levels of personnel and diverse communities within the organization and outside agencies
Display accuracy and attention to details; highly organized
Hold strategic planning, analytical and program evaluation skills to continually examine systems, provide sound recommendations, and develop or revise current situations
Demonstrated advanced skills using Excel and other Microsoft Office products (Word, PowerPoint, Outlook, etc) or other automation tools to perform complex spreadsheet analyses, formulate and prepare complex reports, and prepare sophisticated presentations
Current Adult/Infant/Child First Aid and CPR certificates as required by the program
Valid California driver's license, a clean driving record and valid car insurance is required to travel between organizational locations and offsite locations to attend meetings, seminars and conferences
A willingness to work a flexible schedule including evenings and weekends as needed to meet operational needs
Preferred
SUD certification or licensed professional clinical counselor recognized by the state of California
Experience within behavioral health, recovery services, nonprofit, or healthcare settings strongly preferred
Experience with grants, compliance, and regulated program environments
Ability to implement specialized medical and/or behavioral protocols and programming within the program, and to document required information
Strong leadership and diplomacy with the ability to manage sensitive matters with discretion
Experience leading process improvement, organizational-change initiatives and information-systems implementations
Experience in analyzing complex information and problems in an objective manner
Experience providing recommendations and alternatives to help inform the decision-making process, establish priorities, select appropriate courses of action and resolve conflicts
Experience with the development of organizational structures, delegating, developing policies and procedures and implementation
Experience implementing the principles of performance management, multiculturalism and diversity, coaching skills to enhance staff contributions to the organizational mission
Skills, knowledge, and experience in the principles and practices of business management to effectively and ethically manage and oversee complex operations in the areas of space and facility requirements, information technology, and teaching/research laboratory needs
Possess business and leadership acumen, and demonstrates the ability to effectively collaborate
Leads in a responsible, value-driven, high-quality and cost-effective manner
Benefits
Paid Sick and Vacation
Paid time off
Company
Magnolia Women's Recovery Programs, Inc.
Magnolia Women's Recovery Programs Inc., is a not-for-profit organization committed to educating our clients, their children, family members, and others on the various illegal drugs that are destroying our community.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Linda Stewart
Founder and Executive Director
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