ICC | Integrated Computer Consulting · 6 hours ago
Administrative Assistant
ICC | Integrated Computer Consulting is a Managed Service Provider based in Fort Collins, CO, seeking a dependable and organized full-time Administrative Assistant. This role supports daily office operations and client communications, acting as the first point of contact for clients and ensuring efficient service delivery.
ConsultingHardwareInformation TechnologySoftware
Responsibilities
Answer and route incoming client phone calls professionally
Provide friendly, first-level assistance to clients
Log or route basic service requests to technical staff
Manage emails, calendars, and internal communications
Perform clerical duties including data entry, documentation and some auditing
Maintain client records in CRM or ticketing systems
Support billing, invoicing, and vendor coordination as needed
Assist technicians and management with various administrative tasks
Help maintain an organized and efficient office environment
Qualification
Required
Administrative, receptionist, or office experience preferred
Strong phone etiquette and customer service skills
Comfortable working with computers and basic technology
Proficiency in Microsoft Office
Strong organization, attention to detail, and multitasking skills
Dependable, professional, punctual and works collaboratively (team player)
Preferred
MSP, IT, or technical office experience is a plus (not required)
Benefits
Paid Holidays
Generous PTO
Health
Dental
401K
Fun company activities
Cell phone allowance