The Judge Group · 22 hours ago
Clinical Underwriter
United States
Contract
Remote
Mid Level
$25/hr - $28/hr
3+ years expThe Judge Group is seeking a Clinical Underwriter to join their team as a Digital Wellness Engagement Specialist. In this role, you will guide potential members through the digital underwriting process via live video sessions, providing support and instruction throughout.
E-LearningInformation TechnologyProfessional Services
Hiring Manager
Christina Head
Responsibilities
Host and facilitate live video sessions with potential members and agents
Provide clear, step-by-step instruction throughout the underwriting process
Track and document participants' progress and outcomes
Report anomalies such as unusual behavior, flawed execution, or technical issues
Address participant questions and concerns in a professional manner
Deliver technical troubleshooting support as needed
Participate in team feedback sessions and training role-plays
Help refine and improve the digital experience with actionable feedback
Qualification
Required
3–5 years of experience in a customer-facing service role
Strong communication skills with the ability to guide older adults using technology
Prior experience with live video platforms and virtual customer service
Proficiency with Apple and Mac devices/software
Fast learner with the ability to multitask under pressure
Tech-savvy with strong problem-solving abilities
Positive, team-oriented attitude
Company
The Judge Group
Results through the Power of Experience.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-14IPO
Leadership Team
Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
Recent News
Seattle TechFlash
2025-09-12
2025-08-05
The Judge Group
2025-05-07
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