Heights Wellness Retreat · 17 hours ago
Guest Sales and Service Consultant - Front Desk
Des Moines, IA
Part-time
Onsite
New Grad, Entry Level
$15/hr - $17/hrHeights Wellness Retreat is seeking a Front Desk Sales Consultant who is comfortable in a sales role, guiding conversations and closing memberships both by phone and in person. This position focuses on handling inquiries, explaining services, and achieving conversion metrics while providing a supportive environment for growth and performance-based rewards.
Health Care
Responsibilities
Handling warm inbound inquiries (no cold calls)
Explaining services and memberships clearly and confidently
Guiding guests toward consistent care
Closing memberships and tracking results
Answering phones with confidence and energy
Following sales processes and conversion metrics
Qualification
Required
Experience in restaurant or hospitality service (servers do very well here)
Experience in retail or membership sales
Experience in guest-facing roles where persuasion matters
Comfortable talking on the phone
Comfortable asking for the sale
Comfortable being coached
Comfortable being accountable to numbers
Ability to handle warm inbound inquiries
Ability to explain services and memberships clearly and confidently
Ability to guide guests toward consistent care
Ability to close memberships and track results
Ability to answer phones with confidence and energy
Ability to follow sales processes and conversion metrics
Availability for evenings and weekends
Willingness to receive coaching and feedback
Willingness to be measured on conversion rates
Benefits
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Training & development
Wellness resources
Paid training
Employee discounts
Complimentary monthly massage
Opportunity to grow within a broader wellness business ecosystem
Company
Heights Wellness Retreat
Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.
Founded in 2004
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Russell Hoff
Chief Operating Officer
Austin Alexander
Vice President of Franchise Development
Recent News
The Business Journals
2025-02-04
Company data provided by crunchbase