TEKsystems · 2 days ago
Windows 11 Technician OH
Toledo, OH
Full-time
Onsite
Mid Level
$20/hr - $25/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Windows systems technician to support desktop, printer, and phone operations. The role involves imaging and deploying IT equipment, troubleshooting Windows 10 and 11 systems, and providing excellent customer service while working in a team environment.
Information Technology
Responsibilities
Strong troubleshooting skills. Self-motivated
We need someone with a strong background in Windows tech support (OS 1011), performing imaging and rollouts
PBF has created their own image and the techs will be responsible for imaging, memory upgrading and asset tagging on over 450+ machines
We need a tech that is able to be on time, have a great demeanor as well great customer service
The client is is very customer focused and really needs people who are willing to work as a part of a team
The imaging has been created but the team at PBF And will be working with our current technician on the rollout
The candidate will be pushing the image out as well as working with off the shelf app, deploy to the boxes
All equipment is Dell
This person is interfacing with the end users after building out the machine. they need a good personality and communication skills are an absolute must
Active Directory ; no group policy or permissions ; creating accounts, enabling disabling accounts, Exchange to create email accounts on Outlook
Troubleshooting applications and ensuring software and equipment is supported appropriately
Ticketing system exp ; moving to FreshWorks from Footprints but neither exp necessarily needed, just familiarity with ticketing system
Del City team that they will support remotely
Bob has X1 traveling field tech supporting both sites
Handful of other people in the infrastructure side of the house that will be alongside this resource in Paulsboro
Tech center + the refinery environments
Refinery they will be required to wear PPE (fire retardant jumpsuit, gloves, etc
No facial hair ; clean shaven (mustache may be okay)
TWIC process (can take some time) receipt of that is needed and they will have to be escorted until they get their card
Qualification
Required
Windows systems technician versed in desktop/printer/phone support
Familiar with Active Directory for account creation and adjustments
Familiar with Windows 10, 11 imaging and deploying IT equipment
Ability to build machines with new hardware as they move from Windows 10 to Windows 11
Experience using Intune and PDQ to support the build of the image
Strong troubleshooting skills
Self-motivated
Strong background in Windows tech support (OS 1011)
Experience performing imaging and rollouts
Responsible for imaging, memory upgrading and asset tagging on over 450+ machines
Ability to be on time and have a great demeanor
Great customer service skills
Willingness to work as a part of a team
Experience pushing the image out and working with off the shelf applications
Experience interfacing with end users after building out the machine
Good personality and communication skills
Experience with Active Directory (creating accounts, enabling/disabling accounts)
Familiarity with Exchange to create email accounts on Outlook
Troubleshooting applications and ensuring software and equipment is supported appropriately
Familiarity with ticketing systems
Ability to support remotely
Ability to wear PPE (fire retardant jumpsuit, gloves, etc.)
Clean shaven (mustache may be okay)
TWIC process (receipt of that is needed and they will have to be escorted until they get their card)
No remote work
Intermediate Level experience
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase