Sentara Health · 18 hours ago
Epic Scheduling Optimization Specialist - Remote
United States
Full-time
Remote
Mid Level
3+ years expSentara Health is looking for an EPIC Scheduling Optimization Specialist to join their team. The role is responsible for the development, maintenance, optimization, and governance of scheduling tools within the Epic platform, ensuring operational alignment and improving access operations through innovative solutions.
Hospital & Health Care
Responsibilities
Build, maintain, and troubleshoot Epic scheduling templates, visit types, modifiers, and decision trees
Support daily Epic scheduling configuration needs across ambulatory departments
Collaborate with clinical and operational leaders to align scheduling strategies and resolve build issues
Fulfill template and decision tree requests while educating users on best practices
Analyze scheduling data to identify trends, root causes, and recommend improvements
Lead provider onboarding/offboarding projects and optimize template utilization and access
Deliver training sessions and create user documentation (e.g., tip sheets, guides)
Partner with IS and Epic teams to test and implement system changes
Use Epic reporting tools, Power BI, Excel, and Tableau for data-driven insights
Support onboarding efforts to ensure scheduling standards are applied consistently
Drive continuous improvement in scheduling build quality and turnaround times
Qualification
Required
High school Diploma required
Epic Cadence Certification (must be obtained within 1 year of hire)
3 years of direct experience working with Epic scheduling templates and decision tree configurations required
Experience building and maintaining Epic scheduling templates, visit types, modifiers, and decision trees
Strong ability to troubleshoot and support Epic scheduling configuration across ambulatory settings
Proven collaboration with clinical and operational leaders to align scheduling strategy and resolve issues
Ability to analyze scheduling data to identify trends and recommend improvements
Skilled in conducting end-user training and creating supporting documentation
Proficiency in Epic reporting tools and Microsoft Excel
Preferred
Experience with provider onboarding/offboarding and automated workflow design in Epic
Familiarity with Power BI and Tableau for generating scheduling insights
Experience partnering with IS and Epic technical teams on system enhancements
Knowledge of Sentara's scheduling standards or equivalent healthcare system processes
Background in continuous improvement efforts focused on build quality and turnaround time
Benefits
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Company
Sentara Health
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S.
10001+ employees
H1B Sponsorship
Sentara Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Dennis Matheis
President & CEO
Howard Kern
CEO Emeritus Sentara Health
Recent News
2025-09-17
The Virginian-Pilot
2025-07-24
Company data provided by crunchbase