(USA) Senior Manager, Claims Management - eLearning Content Developer jobs in United States
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Walmart Canada · 2 days ago

(USA) Senior Manager, Claims Management - eLearning Content Developer

positionBentonville, AR
timeFull-time
remoteOnsite
senioritySenior Level

Walmart Inc. is seeking a Senior Manager for Claims Management who will be responsible for the strategic direction of educational program development and operational excellence. This role involves designing e-learning content, collaborating with various teams, and driving improvements in the claims lifecycle.

DeliveryRetailShopping

Responsibilities

Design and develop engaging eLearning modules, job aids, and microlearning for claims operations (intake, investigations, medical management, RTW, compliance)
Translate complex WC/TPA policies and workflows into clear, learner-friendly content using adult learning and instructional design best practices
Partner with SMEs (claims, clinical, legal, compliance) to gather requirements, validate accuracy, and ensure training aligns with regulatory and client standards
Maintain and update training content in the LMS, track version control, and continuously improve learning assets based on feedback and performance data

Qualification

Claims operationsELearning content developmentInstructional designStakeholder influenceTraining oversightLMS managementProcess improvementAdult learning principles

Required

Deep expertise in claims operations
E-learning content development
Training oversight
Talent development
Strong stakeholder influence
Ability to design and develop engaging eLearning modules, job aids, and microlearning for claims operations
Ability to translate complex WC/TPA policies and workflows into clear, learner-friendly content using adult learning and instructional design best practices
Experience partnering with SMEs (claims, clinical, legal, compliance) to gather requirements, validate accuracy, and ensure training aligns with regulatory and client standards
Experience maintaining and updating training content in the LMS, tracking version control, and continuously improving learning assets based on feedback and performance data

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
dateFounded in 1994
location
Mississauga, Ontario, CAN
people-size10001+ employees
web-link
https://www.walmartcanada.ca/

Funding

Current Stage
Late Stage

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