NRG Energy · 14 hours ago
Operational Excellence Program Manager
Houston, TX
Full-time
Hybrid
Senior Level
5+ years expNRG Energy is focused on creating a smarter, cleaner, and more connected future in the energy and home services sector. The Operational Excellence Program Manager will lead the execution of programs, implement standardized methodologies, and ensure alignment with organizational goals across the enterprise.
EnergySolarWind Energy
Responsibilities
Own the operating rhythm: run and maintain the cadence for Program Governance and Program Teams
Maintain the program playbook: standards for meetings, artifacts, templates, and decisions
Curate, align and oversee structure of the central dashboard/repository (status, milestones, RAID, decisions, benefits)
Manage overall program utilizing agile methodology including sprint planning, backlog management, and coordination with leads
Manage cost for the program including ensuring compliance with purchasing and reporting financial processes
Manage schedules for the program ensuring alignment of outcomes and capabilities
Execute and maintain the Communication Plan: audience identification, segmentation, message purpose, channels, and cadence
Provide talking points and program level materials for the Sponsors, Champions, and Leads to utilize with stakeholders
Publish executive summaries and circulate pre-reads before decision forums
Ensure consistency and standardization of communication templates and artifacts
Own the RAID log: intake, triage, routing, and tracking across decision tiers
Facilitate resolution by convening the right stakeholders and tracking outcomes to closure
Analyze RAID patterns and surface trending risks and capacity constraints
Facilitate RAPID (Recommend, Agree, Perform, Input, Decide): clarify roles for each decision, collect inputs, and drive to timely decisions
Run escalations: ensure leaders are looped in when needed, with clear pre-reads and options; log decisions and rationale
Monitor decision-making at all tiers
Maintain the RACI across all program roles
Publish updates as workstreams evolve; resolve overlaps and gaps in accountability
Ensure compliance with program and project audit requirements
Build the reporting pack: dashboards for milestones, costs, schedules, KPIs, benefits realization, and program health
Maintain the benefits register and coordinate validation with Finance Rep
Coordinate quarterly portfolio views for prioritization and capacity
Onboard sponsors, champions, and team members: Walk Around Deck, roles & responsibilities, operating rhythm, tooling access, and “how we work”
Run enablement sessions on program governance, artifacts, and expectations
Track stakeholder engagement and readiness
Ensure healthy interactions between roles: clarify decision rights, meeting purpose, and expected inputs/outputs
Reduce meeting redundancy and shift status reporting to the central dashboard
Integrate change into delivery: impact assessments, readiness plans, and role-based training timelines
Run feedback loops and incorporate learnings into program operations
Connect program outcomes to Finance priorities and celebrate wins
Ensure Teams/SharePoint/Reporting Platforms structures are intuitive; manage access and versioning
Qualification
Required
Bachelor's degree in Business, Finance, Accounting, or a related field
5+ years leading complex, multi‑workstream programs
Artificial Intelligence (AI) awareness: Proficiency with Microsoft 365 + Power Platform AI features (e.g., Copilot in Excel/Power BI/Teams)
Familiarity with Agile Methodology: Concepts will be used in Framework and Approach of Program
Proven governance leadership: establishing and running program operating rhythms
Hands‑on artifact ownership: Communication Plans, RAID logs, RACIs, benefits registers, executive reporting packs; demonstrated ability to keep these current, accurate, and decision‑ready
Leadership facilitation: experience orchestrating RAPID or similar decision frameworks; driving escalations to timely outcomes with pre‑reads and clear recommendations
Benefits realization: track record linking initiatives to measurable outcomes (cycle‑time reduction, accuracy/quality improvements, cost/efficiency gains) and coordinating validation with Finance Rep
Change management exposure: integrating change planning (stakeholder mapping, readiness pulses, enablement, comms) into program operations
Executive presence & clarity: communicates complex topics simply, frames decisions crisply, and earns trust with data
Operational discipline: meticulous with cadence and artifacts; “closes loops” and keeps the Program Owner and Executive Sponsors current
Execution Focused: moves decisions forward; escalates early with options; avoids analysis paralysis
Influence without authority: aligns diverse stakeholders; navigates competing priorities; holds teams accountable through governance and matrix organization
Adaptability & resilience: steady under pressure; adjusts operating rhythms to finance calendar constraints (close, audit, board cycles)
Integrity & discretion: handles sensitive information appropriately; sets the tone for controls and compliance
Communication Skills: Advanced skill level with PowerPoint, Excel, Word and other office tools. Adaptable communication skills with communication to all levels of project members and executive management
Preferred
Equivalent experience in enterprise transformation
Relevant certifications (nice to have, not mandatory): Program/portfolio: PgMP, or similar; Governance/PM: PMP or PMI‑ACP (hybrid/agile literacy); Lean Six Sigma (Green/Black Belt)
Company
NRG Energy
NRG Energy is an integrated power generation and supply firm that offers offsite solar, wind power, and smart grid retail services.
10001+ employees
H1B Sponsorship
NRG Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (19)
2023 (25)
2022 (14)
2021 (9)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$6.99BKey Investors
Public Utility Commission of Texas
2025-09-24Post Ipo Debt· $4.9B
2025-08-04Post Ipo Debt· $216M
2024-10-16Post Ipo Debt· $1.88B
Leadership Team
Lawrence S Coben
President, CEO and Chair of the Board
Anne C Schaumburg
Lead Independent Director
Recent News
Business Wire
2026-01-24
2026-01-17
Company data provided by crunchbase