Moab · 1 day ago
Business Operations Manager
New York City 
Full-time
Onsite
Entry, Mid Level
$125K/yr - $200K/yr
2+ years expMoab is building a modern software platform for equipment dealers and rental businesses. The Business Operations Manager will manage end-to-end processes to roll out new product features, onboard customers, and optimize operational processes while collaborating with the founding team to solve key business priorities.
Computer Software
Responsibilities
You’ll help Moab build scalable processes for its GTM motion (Operations, Sales, Finance, etc.)
You’ll work directly with Moab’s founding team to help solve some of the businesses top priorities
You’ll lead cross-functional efforts, building project roadmaps, getting alignment from different parties, and working through roadblocks as they come up, owning the end-to-end implementation of a given initiative
You’ll pinch hit where necessary, filling in critical gaps to ensure the business can run smoothly
You’ll help onboard new customers, support existing customers and sometimes pitch new customers!
You’ll identify consistent pain points and develop and iterate on processes to help the company solve issues over time
You’ll use your qualitative and quantitative skill set to help create key analysis to influence and execute on operational decisions
You have product taste and are able to think through how business systems requirements should be shaped, and partner with our product and design teams on conceiving and testing workflows
You’ll communicate across teams, bridging different parts of the organization to achieve cross-functional outcomes
You’ll deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals
Qualification
Required
1-2 total years of experience in finance, management consulting and private equity strongly preferred and / or 2+ total years of experience in an business operations, growth operations, or strategic finance role at a B2B startup or tech company
You have an incredibly high execution bar and will see projects through from conception to tactical completion to move Moab forward
You consider people, and you love solving complex, ambiguous, cross-functional problems in a people-centric way
You're both high ownership and low ego, approaching everything with strong outcome orientation and high humility
You're genuinely curious and creative, wanting to dive deep into a variety of operational processes and systems problems and wanting to think critically to define optimal solutions
You're observant and anticipate cross-functional issues/needs and potential solutions before the the rest of the company notices
You're tactical and don't only sit at a 30,000 foot level
You're discerning and an incredibly fast learner
Preferred
SQL experience not required but the candidate will be expected to learn SQL on the job and will be asked basic SQL questions during the interview process
Experience working with or at a B2B software company
Company
Moab
Moab is a venture backed software company building software for equipment rental businesses and dealerships, from the next generation of entrepreneurs to today’s market leaders, and everyone in between.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase