BANKWEST - Rockford, Hanover, and Buffalo · 1 day ago
Commercial Loan Processor
Rockford, MN
Full-time
Onsite
Mid Level
3+ years expBANKWEST is an independent family-owned community bank located just west of the Twin Cities. They are seeking a full-time Loan Processor responsible for preparing loan documentation, assisting with UCC filings, and providing excellent customer service to clients.
BankingDebit CardsFinancial ServicesLending
Responsibilities
Prepare proper loan documentation for commercial, real estate and consumer loans and letters of credit for loan officers
Assist in the filing of UCC collateral, titles, mortgages, satisfactions and other loan documentation
Typing of correspondence, memorandums, loan comments, credit summaries, payoff letters and various other miscellaneous projects as needed
Insurance tracking of all collateral that is security of BANKWEST loans
Image loan files according to established procedures to include new/renewal loan documents, comments, UCC filings, perfection of secured interest in titled property, etc., and follow up on pending documents to perfect collateral for each loan
Input of new loans, extensions, AFTs, sweeps and loan maintenance on the Jack Henry System, CIF 20/20 and SunTell
HMDA monitoring and reporting
Tracking and requesting of financial information for commercial relationships
Maintain and provide quality service to retail clients for credit, deposits and related services consistent with department objectives for profitability and credit quality; monitor and control accounts taking necessary measures to minimize bank risk
Greet customers and process loan transactions as requested
Listen for sales queues and refer customers to the appropriate staff for additional financial products and services offered by BANKWEST
Keep abreast of changes in products, policies and procedures and attend training as needed
Perform other duties as assigned
Assist customers with resolution of loan account problems and issues by phone or by servicing walk-in customers
Provide excellent customer service to assure customer satisfaction with their banking relationship
Provide backup to incoming phone calls as needed
Notary Public duties as requested
Perform other duties as assigned
Qualification
Required
High school degree required
3 years of loan processing experience required
Knowledge of loan documentation requirements for all types of loan
Ability to key, type, and process loan documentation with high degree of accuracy
Knowledge of regulations, policies, procedures and guidelines that pertain to BANKWEST and loan functions
Excellent phone etiquette and people skills
Able to communicate thoughts clearly, both orally and written to both customers and bank staff
Possesses a friendly disposition and enjoys working with the public
Strong organizational skills, ability to prioritize workload and a willingness to be a team player with a good work commitment
Computer/software knowledge of Microsoft Word, Excel, Outlook, and bank's main operating system
Capable of operating phone system, fax machine, copier, printers, scanning, etc
Able to listen and relate to customers in a positive, energetic manner / empathetic to customer problems / understand customer needs and the elements of customer service
Professionally represent BANKWEST'S image in the community
Understand BANKWEST products and services, discuss them and cross-sell them in the bank or by phone
Capacity to work under stress and handle difficult situations while maintaining composure
Ability to prioritize workload
Regular and punctual attendance
Ability to get along well with fellow staff members
Respect for confidentiality
Responsible for the safety and security of the workplace
See and embrace change as an opportunity
Embrace BANKWEST's Mission, Values, and Guidelines
Company
BANKWEST - Rockford, Hanover, and Buffalo
BANKWEST is a community bank serving the western edge of the Minneapolis metro area.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase