Daisy Orange County · 5 hours ago
DaisyCare Technician
Pompano Beach, FL 33069
Full-time
Onsite
Mid Level
$30/hr - $35/hr
3+ years expDaisy Orange County is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. As a DaisyCare Technician, you will be the primary point of contact for clients, ensuring their smart space systems operate seamlessly through maintenance, troubleshooting, and exceptional service delivery.
Industrial AutomationSecurity
Responsibilities
Client Engagement: Establish and maintain strong relationships with clients, providing guidance on optimizing, repairing, and upgrading their technology systems
Maintenance & Troubleshooting: Conduct assessments, testing, and maintenance of audio-visual, networking, control systems, and security gear
Service Coordination: Identify, quote, and coordinate necessary repairs or upgrades, ensuring timely resolution of client issues
Documentation: Accurately document all service activities, updates, and client interactions using CRM tools
Collaboration: Work closely with internal and external teams, including sales, service departments, and trade partners, to ensure cohesive service delivery
Administration: Maintain a book of clients, adding more when necessary, and meeting with leadership to discuss results, issues, and improvements
Qualification
Required
High school diploma or equivalent
3–5 years of experience in AV/Networking/Technology Integration
Valid driver's license, clean driving record, and reliable transportation
Ability to lift as much as 50 pounds and work in various physical positions
Preferred
Control4 Certification (preferred)
Strong leadership, accountability, and interpersonal skills
Client-centric and innovative mindset when approaching client interactions
Commitment to continuous learning and adaptability to new technologies
Effective proactive problem-solving abilities
Benefits
401(k)
Dental insurance
Health insurance
Training & development
Vision insurance
Paid vacation and sick leave
Opportunities for professional growth and industry certification
Company
Daisy Orange County
Formerly, Brilliant AV (est.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Matthew Walin
CEO / President
Company data provided by crunchbase