Stella Stays · 11 hours ago
Junior Product Manager
Stella Stays is a tech-driven hospitality company building products for both our guests and the internal teams that power their stay. We’re hiring a Junior Product Manager to support and drive work on our internal Property Management System and guest-facing booking experiences, focusing on improving operational efficiency through enhanced tools and experiences.
HospitalityInformation TechnologyPropTechReal EstateTourismTravel
Responsibilities
Support user interviews and discovery with internal teams (operations, revenue, support, finance, etc.) and occasionally with guests
Help map existing workflows in the PMS, identify pain points, and manual steps
Turn feedback into structured problem statements and options, for review with the Product Manager
Take responsibility for a subset of the roadmap defined with and approved by the Product Manager
Help prioritise tasks and features based on impact on operational efficiency, under PM guidance
Maintain a clear backlog in Jira, keeping stakeholders informed on status and next steps
Draft PRDs / specs with user stories and acceptance criteria, then refine them with the Product Manager and Engineering
Think through basic edge cases and flows across PMS and guest-facing tools
Work with design in Figma on wireframes and flows; bring options/recommendations to the Product Manager for final decision
Work day-to-day with Engineering to clarify requirements, answer questions, and unblock work
Participate in sprint ceremonies (planning, stand-ups, reviews, retrospectives) as the product point of contact for your area
Support QA UAT: check features against acceptance criteria and loop in the Product Manager for final sign-off where needed
Help define and track success metrics, particularly around operational efficiency (time to complete tasks, manual steps, error rates, ticket volumes)
Use tools like Google Analytics and internal dashboards to monitor performance and spot issues
Prepare data-backed insights and recommendations for the Product Manager to support roadmap and prioritisation decisions
Create and maintain clear documentation: specs, release notes, process changes, internal guides
Share updates with internal teams so they understand what’s changing, why, and how it impacts them
Help maintain structured feedback loops with operations, support, and other teams
Qualification
Required
Strong junior-level experience in a product or adjacent role (Associate PM, Product Analyst, Business Analyst) in SaaS, property management, or hospitality
Experience working with engineering teams to ship features (even if on a smaller scope)
Practical experience with: User research / interviews, Writing PRDs / product specs, Collaborating in Figma / wireframing, Data/analytics: funnels, metrics, dashboards; familiarity with Google Analytics
Comfortable using Jira (or similar) for managing work
Strong written communication and documentation skills
Data-driven & analytical – you look for evidence and patterns, not just opinions
Execution-focused & hands-on – willing to dive into details to get things shipped
Comfortable with change and ambiguity – you can organise messy inputs into a clear plan
Customer-obsessed – you care about both internal teams' experience and guest impact
Ownership mindset – you take responsibility for your area but are comfortable seeking input and approvals where needed
Excellent written English
Preferred
Experience in a startup or scale-up environment
Exposure to hospitality, travel, proptech, or property management
Familiarity with A/B testing / experimentation
Basic SQL skills or willingness to learn
Company
Stella Stays
Stella Stays is a tech-enabled hospitality startup that offers hotel-style apartments and homes for the modern resident and traveller.
Funding
Current Stage
Growth StageCompany data provided by crunchbase