Palmetto · 7 hours ago
Quality Program Specialist, Technical
1616 Camden Rd Charlotte, NC 28203
Full-time
Hybrid
Mid Level
3+ years expPalmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. The Quality Program Specialist is responsible for supporting the day-to-day programmatic execution and efficiency of the internal milestone review process, ensuring that project reviews are well-researched and informed while supporting the Quality Control Technician team.
Clean EnergyCleanTechConsumer SoftwareEnergySoftware
Responsibilities
Perform the necessary research, outreach, documentation and communication work necessary for supporting the Program Manager in executing initiatives
Track and report on key metrics such as milestone approval rates, rejection reasons, and review speed
Work with the Program Manager to analyze trends and identify opportunities for process refinement
Assist in creating and maintaining training materials and SOPs for the internal LightReach Quality Control Technician team
Act as a subject matter expert for the team to help resolve complex cases
Support an excellent partner experience by managing feedback platforms and ensuring the timely resolution of project rejections
Help identify and surface system blockers, bugs, or potential enhancements to the technology platform to improve efficiency for both internal teams and external partners
Assist in maintaining and expanding the EPC knowledge base to ensure partners have access to the latest standards and best practices
Maintain an intimate working knowledge of project reviews with the intent of process improvement and iteration
Perform project reviews when required in service of attaining volumetric or SLA targets
Perform desktop QC reviews of project milestones submitted by installers to ensure compliance with company standards
Step in to support review throughput during periods of high volume
Qualification
Required
3+ years of experience in a technical or construction-based solar role
1+ years of experience in a role involving training, quality control, or partner support
Demonstrated ability to understand and interpret construction plans and electrical line diagrams
Strong organizational and communication skills
Excellent communicator, capable of providing clear, constructive feedback to technical partners
Organized, detail-oriented, and willing to travel up to 30-40% to partner locations and job sites
Comfortable working in a fast-paced environment and are eager to learn and adapt
Preferred
Bachelor's degree in a related field or equivalent hands-on experience is preferred
You have a passion for residential solar construction best practices and enjoy sharing your knowledge
Benefits
Unlimited PTO
Medical, dental, and vision coverage
Paid parental leave
Retirement plans
And more
Company
Palmetto
Palmetto accelerates the clean energy transition with software and financial services that make home electrification easy.
201-500 employees
H1B Sponsorship
Palmetto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (3)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$2.25BKey Investors
TPG Rise Climate FundSocial CapitalJP Morgan
2025-10-06Debt Financing· $420M
2025-01-17Debt Financing· $1.2B
2023-03-06Private Equity· $150M
Leadership Team
Shane Battier
Chief Culture Advisor
Recent News
altenergymag.com
2026-01-16
Company data provided by crunchbase