Gartner · 6 days ago
Sales Quality Assurance Coordinator - Digital Markets
Gartner is a leading research and advisory company, and they are seeking a Sales Quality Assurance Coordinator for their Digital Markets team. The role involves ensuring the quality of leads by reviewing calls and notes, coordinating with teammates on quality standards, and continuously improving lead quality.
Business DevelopmentConsultingInformation Technology
Responsibilities
Listen to and score recorded calls
Review a sampling of them to make sure we're delivering high quality leads
Proofread and enhance the notes for all the leads we send to our partner software vendors
Rigorously work to improve lead quality and find opportunities to maximize revenue
Coordinate with your QA teammates to ensure our quality standards are executed consistently and accurately
Learn the ins and outs of all the software markets we review
Qualification
Required
Preferred experience in call quality check, audio reviews, sales lead review, proofreading, editing or teaching
Experience working in Excel and CRM tools
Strong spoken and written English communication skills
A passion for efficiency
Accountability
Attention to details
A love of feedback
Benefits
Competitive compensation.
Limitless growth and learning opportunities.
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
Company
Gartner
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
H1B Sponsorship
Gartner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-11-13Post Ipo Debt· $800M
1993-10-15IPO
Recent News
Computer Weekly
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2026-01-18
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