BRS · 11 hours ago
Account Manager
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
5+ years expGC&E Systems is seeking an Account Manager who plays a critical role in driving strategic growth across commercial, federal, and enterprise markets. This role involves business development, capture management, and managing customer relationships to expand GC&E’s presence in physical security and integrated technology solutions.
AdviceBusiness DevelopmentManagement Consulting
Responsibilities
Identify, qualify, and pursue new business opportunities across commercial, federal, and enterprise sectors
Conduct market outreach, lead generation, and strategic prospecting to build a robust sales pipeline
Attend pre bid conferences, site surveys, and customer meetings to shape opportunities and gather technical and operational requirements
Collaborate with leadership to develop win strategies, customer positioning, and competitive assessments
Lead capture efforts for assigned opportunities, ensuring alignment between customer needs and GC&E’s technical capabilities
Work with engineering, estimating, and operations teams to develop engineered solutions, including labor, materials, systems, and delivery approach
Prepare proposals independently or in collaboration with internal teams, ensuring accuracy, compliance, and pricing integrity
Enter and manage opportunities in estimating tools (D Tools experience preferred) and coordinate turnkey solution development
Support the creation of high quality responses to RFPs, RFQs, and BAFOs, ensuring timely and complete submissions
Develop and maintain long term customer relationships, serving as the primary point of contact for assigned accounts
Conduct joint sales calls with manufacturing partners and represent GC&E at tradeshows, conferences, and industry events
Support ongoing customer needs, including service requests, solution enhancements, and lifecycle planning
Assist with AR and collections issues as needed to maintain account health and financial alignment
Achieve quarterly and annual sales and revenue targets
Prepare sales forecasts, pipeline reports, and CRM updates to support leadership visibility and business planning
Maintain a disciplined approach to opportunity management, pricing, and proposal development
Ensure all opportunities align with GC&E’s capabilities, strategic objectives, and operational readiness
Perform additional sales, capture, customer support, or business development responsibilities as directed to support organizational priorities, customer needs, and overall business growth
Qualification
Required
Bachelor's degree in business, marketing, technology, or related field preferred; equivalent experience considered
Minimum 5 years of experience in system integration sales, physical security, low voltage solutions, or related industries
Demonstrated success in business development, capture management, or account management roles
Knowledge of IP CCTV, Access Control, IDS, Intercom Systems, AV Systems, and low voltage network solutions
Ability to read security drawings, interpret technical requirements, and participate in pre bid walkthroughs
Familiarity with estimating tools and solution development workflows
Strong communication, negotiation, and relationship building skills
Excellent written skills for proposal development and customer communication
Proficiency in MS Office and basic understanding of IP networking
Ability to work evenings or weekends as needed for customer or project demands
Valid driver's license and ability to pass background and drug screening
Ability to work independently and collaboratively across diverse teams, managing multiple priorities with strong organizational discipline
Ability to work remotely when required, with a distraction free workspace and reliable internet connectivity
Periodic in office presence for planning sessions, coordination meetings, and collaboration with operations and sales teams
Effective communication and collaboration with diverse stakeholders in both remote and on site settings
Regular on site presence at project locations to oversee activities, verify progress, and support field teams
Occasional travel may be required for customer meetings, site visits, training, and project related needs
Flexibility to manage dynamic priorities and evolving organizational goals
Pre employment drug testing and background check may be required
Benefits
Comprehensive benefits package including medical, dental, vision, life insurance, 401(k) with match, paid time off, and more.
Company provided laptop, cellphone, and car allowance.
Opportunities for advancement and professional development.
Paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement.
Company
BRS
BRS is an advisory firm that specializes in bid coaching, tenders, project performance, procurement, and organization development services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kym Williams
Managing Director
Nicole Williams
Founder & Director
Company data provided by crunchbase