SALT Dental Partners · 9 hours ago
System Engineer
Billings, MT
Full-time
Onsite
Senior Level
5+ years expSALT Dental Partners is dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. The Systems Engineer is responsible for designing, implementing, and maintaining the organization's IT infrastructure while providing advanced technical support across a multi-site Dental Support Organization (DSO).
Health Care
Responsibilities
Deploy, configure, and maintain servers, storage, networking, and cloud services (Azure or similar)
Manage Active Directory, Group Policy, DNS, DHCP, and identity integrations
Implement and monitor backup, disaster recovery, and business continuity solutions
Ensure compliance with security standards and best practices (HIPAA, SOC 2)
Provide hands-on technical support for a large dental practice, including workstations, printers, imaging devices, and network connectivity
Troubleshoot and resolve hardware/software issues promptly to minimize downtime
Assist with onboarding and offboarding of local staff, ensuring proper access and device setup
Respond to escalated tickets from Tier 1 support; diagnose and resolve complex technical issues
Document solutions and contribute to knowledge base for recurring issues
Collaborate with application teams for integrated troubleshooting (PMS, imaging, ancillary systems)
Monitor system performance and capacity; implement improvements for scalability and reliability
Maintain patching schedules and update management for servers and endpoints
Support network security measures, including firewalls, VPNs, and endpoint protection
Assist with IT infrastructure projects, including new site setups, migrations, and technology upgrades
Participate in planning and execution of PMS and ancillary application deployments from a systems perspective
Qualification
Required
5+ years of experience in IT systems engineering or administration
Bachelor's degree in information technology, computer science, or related field; equivalent experience considered
Strong knowledge of Windows Server, Active Directory, networking (LAN/WAN), and virtualization (VMware/Hyper-V)
Experience with cloud platforms (Azure, AWS) and hybrid environments
Ability to provide hands-on technical support and resolve escalated issues
Excellent troubleshooting, documentation, and communication skills
Detail orientated and comfortable working a fast-paced office environment
Excellent oral communication and strong interpersonal skills
Desire and ability to learn new skills and be a team player
Ability to act with integrity, professionalism, and confidentiality
Preferred
Previous experience supporting doctors offices and/or dental practices
Certifications: Microsoft Certified: Azure Administrator, CompTIA Network+/Security+, VMware VCP, or similar
Familiarity with dental PMS platforms (Denticon, Cloud 9, DSN Cloud) and imaging systems strongly preferred
Experience with ITIL processes and ticketing systems (ServiceNow, ZenDesk, etc.)
Knowledge of HIPAA compliance and healthcare IT standards
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Company
SALT Dental Partners
SALT Dental Partners: A Partnership Organization for Pediatric Dentists, Orthodontists, Oral Surgeons, and Dentists We combine the advantages of private practice with the support of a true partnership structure to enhance your practice and preserve your brand.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-01-24Acquired
Leadership Team
Dylan Bates
Chief Executive Officer
J. Kolby Robinson
Co-Founder | Board Member
Recent News
Columbia West
2025-08-13
2023-01-25
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