Incept Data Solutions, Inc. · 13 hours ago
ServiceNow Developer
Incept Data Solutions, Inc is seeking a ServiceNow Developer to support U.S. Southern Command (SOUTHCOM) in a full-time, onsite role. The role involves designing and developing ServiceNow components, optimizing workflows, and collaborating with stakeholders in a high-security environment.
AnalyticsData GovernanceData IntegrationManagement Consulting
Responsibilities
Design, develop, and customize ServiceNow components including forms, lists, UI actions, UI policies, client scripts, and business rules
Build, optimize, and troubleshoot workflows supporting complex mission and technical requirements
Lead and execute request management development tasks across multiple service domains
Apply strong expertise in JavaScript for automation, scripting logic, and backend development
Plan and implement API integrations with external systems; coordinate with system owners to ensure secure, reliable connections
Maintain, enhance, and govern the CMDB, improving data accuracy and structure
Utilize and optimize Discovery to support accurate configuration and asset records
Apply and support Software Asset Management (SAM) and Hardware Asset Management (HAM) best practices
Collaborate with stakeholders, customers, and leadership across a high-visibility program environment
Qualification
Required
Active TS/SCI clearance
6+ years of relevant experience
Demonstrated ServiceNow development experience in DoD, federal, or enterprise environments
Strong JavaScript and ServiceNow scripting skills
Experience developing workflows, client scripts, UI policies, and business rules
Experience with API integrations and cross-platform coordination
Hands-on experience with CMDB, Discovery, SAM, and HAM
Excellent written and verbal communication skills
Ability to sit for extended periods
Ability to lift at least 25 lbs periodically
Ability to commute onsite to SOUTHCOM daily
Preferred
ServiceNow Certified System Administrator (CSA)
Advanced SAM/HAM management
Workflow design, optimization, and troubleshooting
Deep experience improving CMDB governance and data structure
Strong Discovery implementation and tuning knowledge
High-volume request management expertise