Dignity Health · 6 hours ago
Patient Service Representative
Santa Cruz, CA
Full-time
Onsite
New Grad, Entry Level
$35.01/hr - $40.55/hr
0+ years expDignity Health is a healthcare organization that operates Dominican Hospital, which offers a wide range of services to residents of California’s Central Coast. They are seeking a Patient Service Representative who will be responsible for pre-registering and registering patients, verifying insurance benefits, and ensuring a smooth admission process for both inpatient and outpatient services.
Health CareHospitalMedicalNon Profit
Responsibilities
Pre-registers and registers patients presenting at the hospital for inpatient and outpatient services
Conducts patient/guarantor interviews
Explains hospital policies, patient financial responsibilities and patient's bill of rights
Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic and insurance information, and collection of required signatures and documents
Responsible for the verification and authorization of insurance benefits on all inpatient and outpatient accounts through electronic verification system or through contact with third party payors
Checks eligibility, benefits, authorization requirements, PCP approval requirements, and billing requirements, as appropriate
Submits notices of admissions to payors, as needed
Provides information and answers questions about the Dignity Health Payment Assistance program
Collects co-payments, and other patient liabilities
Enters the financial/admissions and all necessary information into the hospital information computer systems
Qualification
Required
This position requires six months of health care experience, or an equivalent combination of experience and education in an accredited medical training program
Preferred
Course work in medical terminology
Bilingual
Company
Dignity Health
Dignity Health is a healthcare facility that offers physical, mental, and spiritual care.
10001+ employees
H1B Sponsorship
Dignity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (55)
2023 (38)
2022 (37)
2021 (33)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
unknown2019-02-01Acquired
Leadership Team
Gena Bravo
President/CEO
Linda Tautz RN, BSN, MBA
Regional Chief Executive Officer
Recent News
2025-10-01
Company data provided by crunchbase