UCLA Health · 8 hours ago
Administrative Assistant III- General Surgery (Santa Monica)
Santa Monica, CA
Full-time
Onsite
Mid LevelUCLA Health is seeking an Administrative Assistant III for their General Surgery department. The role involves responsibilities such as patient and surgery scheduling, obtaining insurance authorizations, and serving as a liaison between patients and physicians.
Hospital & Health Care
Responsibilities
Answer phones and redirect callers to appropriate area
Schedule new and return appointments, ancillary testing and surgeries
Prepare all necessary documents and forward to appropriate departments FMLA, Disability, EDD and worker’s compensation forms as needed
Verify insurance coverage and obtain authorizations for ancillary tests, and surgeries. Provide daily, weekly, and monthly reports, as requested
Document in CareConnect all correspondence from patient and insurance companies
Work authorization work ques for assigned Department Unit
Explain charges to patients and assist patients with billing questions; communicate directly with PSS, the department billing company
Gather charge documents and supporting materials for submission to billing company
Complete charge document reconciliation reports. Provide daily, weekly and monthly reports, as requested
Preparation for clinics including chart preparation; encounter all patients utilizing UCLA’s patient management system, updating demographic and insurance data as necessary
Attend clinic to support physicians, as requested
Serve as liaison between patients, physicians, nursing units and other UCLA departments
Provide exceptional customer service while interacting with patients, physicians, nursing units, other UCLA departments and referring physicians
Allocate patient records, reports, correspondence, and other material to the correct files; establish new files as needed
Prepare medical letters for patients as directed by the physician (leave request, return to work, etc..)
Other duties, as assigned
Qualification
Required
Answer phones and redirect callers to appropriate area
Schedule new and return appointments, ancillary testing and surgeries
Prepare all necessary documents and forward to appropriate departments FMLA, Disability, EDD and worker's compensation forms as needed
Verify insurance coverage and obtain authorizations for ancillary tests, and surgeries. Provide daily, weekly, and monthly reports, as requested
Document in CareConnect all correspondence from patient and insurance companies
Work authorization work ques for assigned Department Unit
Explain charges to patients and assist patients with billing questions; communicate directly with PSS, the department billing company
Gather charge documents and supporting materials for submission to billing company
Complete charge document reconciliation reports. Provide daily, weekly and monthly reports, as requested
Preparation for clinics including chart preparation; encounter all patients utilizing UCLA's patient management system, updating demographic and insurance data as necessary
Attend clinic to support physicians, as requested
Serve as liaison between patients, physicians, nursing units and other UCLA departments
Provide exceptional customer service while interacting with patients, physicians, nursing units, other UCLA departments and referring physicians
Allocate patient records, reports, correspondence, and other material to the correct files; establish new files as needed
Prepare medical letters for patients as directed by the physician (leave request, return to work, etc..)
Other duties, as assigned
Company
UCLA Health
For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.
Founded in 1955
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alexis Sexton
Chief Financial Officer, Semel Institute
Andrew Titus
Chief Financial Officer - Department of Family Medicine
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