Associate Account Manager jobs in United States
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Intero Digital · 9 hours ago

Associate Account Manager

Intero Digital is a full-service digital marketing agency that emphasizes creativity and collaboration. The Associate Account Manager supports client relationships and assists with the day-to-day execution of web, creative, and retainer engagements, ensuring projects are organized and communication is effective.

AdvertisingContent MarketingDigital MarketingMarketingPublic RelationsSEOSocial MediaWeb DesignWeb Development

Responsibilities

Support client calls, assist with agendas, and draft clear follow-up recaps after meetings
Track decisions, action items, risks, blockers, and next steps for both clients and internal teams
Assist with project planning, including maintaining calendars, timelines, milestones, and delivery schedules
Help manage scopes, task assignments, and dependencies within Monday boards and internal tools
Coordinate across UX, development, design, video, SEO, and paid media teams to maintain alignment
Monitor project progress and flag risks, delays, or scope concerns to senior account leadership
Support resourcing and scheduling by tracking workloads and upcoming deliverables
Review deliverables to ensure they are on time, on spec, and aligned with client expectations
Learn client business goals and industry context to better support account strategy and execution
Run and/or support client calls, manage communication, and send follow-up recaps after every meeting
Document decisions, risks, blockers, and next steps for clients and internal teams
Ensure internal alignment between UX, dev, design, video, SEO, and paid teams
Manage scope, timelines, Monday boards, and client expectations proactively
Understand client business goals and anticipate needs before they arise
Oversee deliverables and ensure they are on time, on spec, and on quality

Qualification

Digital marketingProject managementClient managementCommunication skillsDigital channelsOrganizational skillsCreative problem-solvingCollaborationAdaptability

Required

Strong written and verbal communication skills with a professional, client-facing presence
Highly organized, with comfort managing calendars, timelines, and task lists
Ability to understand website builds, creative deliverables, and digital strategy at a high level
Willingness to use AI tools for meeting summaries, project documentation, task organization, and status reporting
Experience or exposure to digital marketing, creative services, or web-based projects
Collaborative spirit and ability to thrive in an autonomous, remote-first environment
Curiosity and a drive to innovate
Excellent written and verbal communication skills
Creative problem-solving and adaptability in a fast-changing environment
Strong project management and organization skills
Strong understanding of digital channels
Formal education is not required—skill, creativity, and initiative are what matter most

Preferred

Familiarity with manufacturing, B2B, or technical industries
Experience in an agency or fast-paced client services environment
Exposure to project management tools or methodologies

Benefits

1-Week Winter Break
13 Paid Holidays
Flexible Paid Time Off
Paid Sick Leave
Paid Parental Leave and Return to Work Program
Paid Jury Duty Leave
Paid Bereavement Leave
96.5% covered Medical Insurance
100% covered Long-Term Disability Insurance
100% covered Life Insurance Policy
401(k) Matching after 1 Year of Employment
Dental Insurance
Vision Insurance
Short-Term Disability Insurance
Hospital Indemnity Insurance
Legal Insurance
Pet Insurance
Annual learning and development opportunities.
Quarterly all hand team meetings.
Employee resource groups for collaboration and connection.

Company

Intero Digital

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Digital marketing agency

Funding

Current Stage
Growth Stage

Leadership Team

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Danny Shepherd
Co-CEO
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Greg Walthour
Co-CEO
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Company data provided by crunchbase