SFLC Contingent - Technical Trainer / User Support Specialist jobs in United States
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Resource Metrix · 7 hours ago

SFLC Contingent - Technical Trainer / User Support Specialist

positionBaltimore, MD 21226
timeFull-time
remoteHybrid
seniorityMid Level
money$85K/yr - $115K/yr
date3+ years exp

Resource Metrix is a consulting company that specializes in delivering management and technology services to federal agencies. They are seeking a Technical Trainer / User Support Specialist to design and deliver training on new data indexing, analytics, and automation tools while ensuring user proficiency.

Information TechnologyManagement ConsultingSoftware Engineering

Responsibilities

Develop training plans and user guides
Deliver training on new automations and data tools
Provide post-rollout support and feedback loops
Ensure all materials meet Section 508 compliance
Track proficiency per PRS

Qualification

Technical training experience508 accessibility testingDocumentation knowledgeDHS/USCG IT securityUser support

Required

3+ years technical training experience
strong documentation and 508 accessibility testing knowledge
familiarity with DHS/USCG IT security

Benefits

Bonus based on performance
Competitive salary
Paid time off

Company

Resource Metrix

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Resource Metrix is an agile management and technology consulting firm offering IoT and cloud services.
dateFounded in 2011
location
Alexandria, Virginia, USA
people-size11-50 employees
web-link
https://www.rmtrxdynamics.com

Funding

Current Stage
Early Stage

Leadership Team

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Cory Ash
Principal / CEO
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Company data provided by crunchbase