Attain Talent · 22 hours ago
Technical Services Consultant
United States
Full-time
Remote
Mid Level
$95K/yr - $110K/yrAttain Talent is a company focused on delivering SaaS solutions, and they are seeking a Technical Services Consultant to support the implementation of their products. The role involves collaborating with clients and internal teams to ensure effective project delivery while providing technical guidance and troubleshooting support.
Staffing & Recruiting
Responsibilities
Lead/manage connectivity and access efforts throughout an implementation project (reference: Allowed Listing [whitelisting]; SSO (SAML 2.0); and credentialing for SFTP, VPN, and Database)
Lead requirements and technical discussions in front of clients, including technical specifications, business process review and impact, ETL process, and solution design
Provide technical guidance and support to staff and clients, serving as a technical liaison to clearly facilitate and translate specifications between business and technical staff
Conduct review and analysis for validity and quality on data provided via integrations
Communicate clearly to TS Lead and/or Project Manager surrounding prioritization, capacity, status reports, and blockers
Learn and know our offerings and functionality
Support product troubleshooting and issue triage
Provide technical services to Product Management/Client Support (as needed)
Complete assigned development tasks (as needed)
Perform other related duties as assigned to meet the ongoing needs of the organization
Qualification
Required
BS in Computer Science/Engineering or relevant work experience
Significant client technical consulting experience, including analysis, design, and support of integrations and/or software
Experience in the Higher Education industry, preferably Financial Aid Office experience and knowledge
Excellent verbal and written communication skills
Experience with a broad range of technology and platforms, with a proven ability to quickly learn and adapt to new frameworks, platforms, systems, and technologies
Experience with B2B data integrations, including ETL and Web Services
Experience leading discussions with both business and technical staff to analyze and determine solution design, processes, and requirements
Experience working collaboratively to whiteboard solutions in front of a group
Strong analysis, problem solving, and critical dynamic thinking skills
Working experience with: SQL, SQL Server, XML, schemas, relational database, Atlassian Jira/Confluence, and Microsoft SharePoint/Teams/Word/Excel
Preferred
Nice to have: JavaScript, Form Building, VTL, Bitbucket, Azure Data Factory
Benefits
Medical
Dental
Vision
LTD
STD
AD&D
Life insurances
401k match
FSA/HSA options
Company
Attain Talent
Attain Talent connects top-tier talent with purpose-driven organizations in nonprofit, education, technology, and government sectors.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase