Index Engines · 2 months ago
Senior Quality Assurance Engineer - Sustainment Team
Holmdel, NJ, US
Full-time
Onsite
Senior Level
$115K/yr - $135K/yr
7+ years expIndex Engines is a tech-forward company focused on helping businesses recover from cyber threats. The Senior Quality Assurance Test Engineer will ensure the stability and performance of the CyberSense product by troubleshooting issues and collaborating with various teams.
Enterprise SoftwareInformation ServicesInformation TechnologySoftware
Responsibilities
Test and manage sustainment tickets related to product functionality, performance, and deployment
Investigate, reproduce, and diagnose complex issues across the full software stack in Linux and Windows environments
Generate data and or backups required for testing Sustainment tickets making use of databases, virtual machines and or file systems
Install and configure Index Engines products on various environments, including the creation of virtual machines as needed
Collaborate closely with Product Support, Customer Support, Development, and Scrum teams to identify root causes , understand and test implemented fixes or workarounds
Deploy, configure, and maintain Index Engines products in lab or customer-like environments for issue replication and validation
Perform validation testing on bug fixes, patches, and maintenance releases to ensure stability and compatibility
Contribute detailed and well-documented updates to Jira tickets, including comprehensive descriptions of testing performed, steps taken, and outcomes observed
Collaborate within an Agile framework to align sustainment activities with product release cycles
Collaborate closely with peers, sharing expertise and supporting one another to drive team success and collective growth
Qualification
Required
7-10 years of professional experience in a technical support, sustainment, or QA engineering role within a product company
Strong troubleshooting skills across Linux environments and full-stack applications
Hands-on experience with backup technologies, storage systems, and data recovery processes
Basic scripting skills in Bash or Python for automation and diagnostics
Familiarity with databases (structure, backup, encryption, and maintenance)
Experience with REST APIs and tools like Postman or CURL
Excellent interpersonal skills with the ability to work both independently and as part of a collaborative team
Strong communication skills (written and verbal) for engaging with customers and internal teams
Experience working in a matrixed, global organization, accommodating time zone differences
Bachelors degree in Computer Science, Information Technology, or a related field
A strong desire to learn, adapt, and grow within a fast-paced, customer-focused environment
Preferred
Windows OS: 3+ years
Masters degree in computer science or related field
Experience using Jira, Confluence, and Xray for issue tracking and documentation
Familiarity with virtualization technologies (VMware, Hyper-V, etc.)
Company
Index Engines
Index Engines is a software product that delivers comprehensive knowledge of user data.
51-200 employees
H1B Sponsorship
Index Engines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Tim Williams
Founder and CEO
Geoff Barrall
Chief Product Officer
Recent News
Company data provided by crunchbase