Attain Talent · 7 hours ago
Functional Analyst
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $105K/yr
5+ years expAttain Talent is a company focused on providing support for clients in the implementation of software solutions. The Functional Analyst will play a hands-on role in client implementation and support, ensuring that solutions meet clients’ expectations and requirements.
Staffing & Recruiting
Responsibilities
Lead client sessions, including but not limited to: demo and discovery, weekly working sessions, system training, and supporting clients’ validation activities
Proactively communicate and collaborate with clients to analyze information needs and functional requirements
Document clients’ requirements using document analysis, requirements working sessions, business process descriptions, use case scenarios, business analysis, and task and workflow analysis
Ensure that the software is configured according to clients’ future-state processes and properly assessed to ensure that it is operating as expected and functioning per the requirements
Perform problem analysis by reviewing the error codes generated by the application system or unexpected test results so that corrective and timely action can be taken to eliminate errors that may have an adverse effect on the system
Lead client training sessions and support client validation activities
Successfully engage in multiple implementations and initiatives simultaneously
Exhibit a willingness to temporarily fill and support various roles across the Delivery Services team – learn new skills, tools, and techniques, while easing resource constraints
Demonstrate flexibility to adapt to changing organizational priorities and a mindfulness of the implications of decisions
Serve as a conduit between the financial aid community, client community (internal and external clients), and the software development team through which functional requirements flow
Qualification
Required
Bachelor's degree in business, information technology, or other business discipline
Five years of experience working in financial aid/financial aid systems management
Proficiency in Word, Excel, PowerPoint, Project, SharePoint, Jira, Confluence
Strong analytical skills required, including a thorough understanding of how to interpret client business needs and translate them into application, configuration, and operational processes, and/or business requirements
Experience with system configuration and data conversion with primary external applications and solutions
Experience working with clients in a collaborative development environment
Background working on implementation projects for complex business systems
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, developers, and other subject matter experts
Skilled in diagnosing and identifying system-related problems
Possess excellent analytical and troubleshooting skills
Strong work ethic and a definite team-player attitude, with a deep commitment to client satisfaction
Have the ability to prioritize tasks when working on multiple projects and be comfortable working in a fast-paced environment
Should be task oriented, a quick thinker, and be able to maintain complete confidentiality of critical company data
Demonstrate comfortability with training groups of users on the system's functionality
Be results-oriented and have a record of success in meeting deadlines
Benefits
Medical
Dental
Vision
LTD
STD
AD&D
Life insurances
401k match
FSA/HSA options
Company
Attain Talent
Attain Talent connects top-tier talent with purpose-driven organizations in nonprofit, education, technology, and government sectors.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase