Sila Services · 3 months ago
Lead HVAC Installer - Sign on Bonus up to $5000! - Relocation Assistance Available!
Goshen, NY, US
Full-time
Onsite
Senior Level
$42/hr - $45/hrSila Services is a leading provider of HVAC solutions, known for its commitment to customer satisfaction and high-quality service. They are seeking a highly motivated and skilled Residential Lead HVAC Installer to join their team, responsible for safely and efficiently installing HVAC systems while ensuring top-notch customer service and craftsmanship.
Heating Ventilation and Air Conditioning (HVAC)Home ImprovementProfessional ServicesSolar
Responsibilities
Safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service
Maintain customer satisfaction rate through post-service surveys and feedback
Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback
Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards
Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues
Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices
Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period
Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience
Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Jones Services during installations, earning high marks for professionalism from customers
Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan
Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork
Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment
Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement
Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time
Additional duties as assigned
Qualification
Required
Mechanical skills
Desire to learn
Ability to help homeowners
Experience in HVAC installation
Ability to deliver world-class customer service
Ability to work as part of a team
Commitment to safety protocols and guidelines
Ability to maintain customer satisfaction
Ability to maintain high installation quality
Ability to complete installations within established timeframes
Ability to achieve first-time installation success
Ability to continuously update and enhance technical skills
Ability to provide mentorship and guidance to apprentices
Excellent communication skills
Professional appearance and demeanor
Ability to maintain accurate documentation
Ability to work collaboratively with team members
Participation in performance reviews and self-assessments
Ability to monitor and track apprentice progress
Consistent record of punctuality and attendance
Benefits
High-quality medical, dental & vision insurance
Health Savings Account w/ Company Contribution
Uniforms, tablet, and company vehicle.
Paid vacation, sick and personal days
Tool and boot allowance
Parental leave
401(k) plan w/ company match
Short term disability, long term disability, and company paid life insurance
Yearly performance reviews
Company on site, off-site and on-the-job training and support.
Company
Sila Services
With market-leading HVAC, Plumbing and Electrical service brands, the 3,000+ team members of Sila Services set the industry’s gold standard for an employee-first culture, great work environments, exceptional career growth opportunities and a collaborative environment of teamwork and results-driven excellence.
Founded in 1989
1001-5000 employees
H1B Sponsorship
Sila Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Morgan Stanley
2024-11-11Acquired
2023-04-01Debt Financing
2021-05-21Private Equity
Leadership Team
Mike Rudolf
COO
Ryan Flaherty
Chief Revenue Officer (CRO)
Recent News
2026-01-14
Company data provided by crunchbase