Registered Brokerage Client Service Associate - Eastern Timezone jobs in United States
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Alpaca · 6 days ago

Registered Brokerage Client Service Associate - Eastern Timezone

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date1+ years exp

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure company. They are seeking a Registered Brokerage Client Service Associate to assist clients and broker partners with service needs and operational requests, while ensuring accurate submission of new business paperwork and resolving client issues in a fast-paced environment.

EducationGiftSubscription Service

Responsibilities

Assist clients and broker partners by being the first point of contact on service needs and issues
Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks
Researching and responding to clients' issues relating to form submissions, transfers, and various other operational items
Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams
Ensure new business paperwork is accurately and successfully submitted
Positive and Resilient demeanor to help achieve satisfaction in a fast-paced environment
Ability to independently make decisions within general guidelines
Basic understanding of KYC and client onboarding processes

Qualification

FINRA Series 7 licenseSecurities industry experienceFINRA regulationsAttention to detailWritten communication skillsClient onboarding processesCollaboration in remote teamsAdaptability to change

Required

Excited about Alpaca's mission and what we're building
One to two years of experience in the securities industry
FINRA Series 7 license
Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment
Must have strong written and communication skills
Experience with FINRA, Federal, and SEC regulations
Ability to collaborate and work effectively in a remote team environment
Must possess the ability to adapt to a changing business and regulatory environment
Enjoys challenges and taking ownership of new responsibilities

Benefits

Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card

Company

Alpaca

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Alpaca gives parents easy ways to support their teachers.
dateFounded in 2022
location
Omaha, Nebraska, USA
people-size2-10 employees
web-link
https://www.alpacapacks.com

Funding

Current Stage
Early Stage
Total Funding
$3.05M
Key Investors
Invest Nebraska
2025-04-04Seed· $1.8M
2023-12-11Debt Financing
2022-05-19Debt Financing

Leadership Team

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Karen (Stephan) Borchert
Founder and CEO
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Recent News

Crowdfund Insider
Pearler, Alpaca Partner to Provide Long-Term Investing Solutions for Australian Investors
2026-01-22
Fintech News America
Alpaca Raises $150M, Reaches Unicorn Status
2026-01-20
Paypers
Alpaca raises USD 150 million in Series D funding round
2026-01-17
Company data provided by crunchbase