Ciklum · 2 hours ago
Expert Product Management Specialist
United States
Full-time
Remote
Senior LevelCiklum is a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. They are seeking an Expert Product Management Specialist to oversee complex delivery cycles, support business development efforts, and manage day-to-day client relationships.
Enterprise SoftwareOutsourcingSoftwareTraining
Hiring Manager
Anna Volkovska
Responsibilities
Support the commercial team in identifying and shaping new CX business opportunities by providing deep product expertise
Act as the primary product point of contact for clients, ensuring their vision is translated into actionable roadmaps
Represent the company’s product excellence at industry events and contribute to thought leadership
Lead the end-to-end product lifecycle from discovery to launch, ensuring every solution meets both user needs and client business objectives
Manage and mentor multidisciplinary squads (Design, Engineering, Data) to deliver CX solutions
Work closely with our global engineering hubs to ensure seamless communication and delivery consistency across time zones
Initially run lead point on an exciting, large scale, transformative engagement on East Coast of US, in the Healthcare/Medicare space
Direct the tactical execution of CX initiatives, ensuring the team adheres to best-in-class product mgmt standards
Support the recruitment and onboarding of new local talent and provide day-to-day mentorship to junior and mid-level product managers
Track and report on product performance metrics and project KPIs to ensure delivery stays on course
Refine and implement product discovery toolkits and delivery artifacts to be used across the US team
Stay at the forefront of CX trends and AI applications to ensure our delivery remains innovative and competitive
Qualification
Required
Proven experience as a Senior Product Manager or Lead Product Manager, ideally within a fast-paced environment
Strong consultancy background, with experience delivering client-facing projects (Big Four or specialized boutique experience preferred)
Expert-level skills in product discovery, framing, and delivery, with a portfolio of successful launches
Strong interpersonal skills with the ability to manage stakeholder expectations at the VP and Director level
Experience working as a generalist across multiple domains, with the agility to pivot between industries (e.g., Healthcare to Banking)
Practical experience integrating AI technologies into product features or workflows
Preferred
Experience in managing a small portfolio of related products or workstreams
Active involvement in team growth, including interviewing and mentoring
Deep familiarity with Agile/Scrum methodologies and modern product management tools (Jira, Productboard, etc.)
Domain experience in one of our core markets: Healthcare, Banking, FS, or Retail
Benefits
Healthcare
Basic Life Insurance
Short and Long-term disability insurance according to the Company’s Benefit Plans
Company
Ciklum
Ciklum is an software development outsourcing company specializing in Client owned software development centers in Eastern Europe.
Founded in 2002
1001-5000 employees
H1B Sponsorship
Ciklum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Recognize PartnersHorizon Capital
2020-12-29Series Unknown
2019-02-05Series Unknown
2015-11-18Series Unknown
Leadership Team
Michael Boustridge
Chief Executive Officer and President
Recent News
Research and Markets
2025-08-05
2025-07-04
CEE Legal Matters
2025-06-27
Company data provided by crunchbase