MEMBER SERVICE REPRESENTATIVE / SPECIALIST jobs in United States
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Park City Credit Union · 3 hours ago

MEMBER SERVICE REPRESENTATIVE / SPECIALIST

Park City Credit Union is seeking a friendly, detail-oriented, and member-focused individual to serve as a Member Service Representative / Specialist. This role involves assisting members both in-branch and through remote service channels, ensuring a seamless and positive member experience.

BankingFinanceFinancial Services

Responsibilities

Greeting and assisting members in person
Supporting members remotely through our call center
Processing financial transactions accurately
Handling inquiries
Promoting PCCU products and services
Building long-term member relationships

Qualification

Technical abilityCommunication skillsMathematical skillsMultitasking abilityDependablePrioritize tasksSelf-motivatedAttention to detail

Required

Courteous, professional, and member-centered attitude
Excellent verbal and written communication skills
Ability to effectively multitask across in-person and remote service environments
Strong technical ability to input and retrieve computerized information quickly and accurately
Solid mathematical skills and attention to detail
Self-motivated, dependable, and able to work efficiently without direct supervision
Ability to prioritize tasks in a fast-paced setting and manage multiple service channels

Preferred

One year of call center and/or sales experience
Experience working in a financial institution or member-service environment

Company

Park City Credit Union

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Park City Credit Union provides banking and financial products and services to its members in North Central Wisconsin.

Funding

Current Stage
Growth Stage

Leadership Team

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Val Mindak
CEO/President
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Shawn Achterberg
Chief Financial Officer
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Company data provided by crunchbase