Service Advisor - RideNow Forney jobs in United States
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RideNow Powersports · 3 hours ago

Service Advisor - RideNow Forney

RideNow Powersports is the country's leading retailer of powersports, seeking outgoing and friendly individuals to join their Service Team. The Service Advisor will be responsible for scheduling appointments, greeting customers, documenting vehicle issues, and advising on necessary services, all while maintaining excellent customer service.

AutomotiveRetail

Responsibilities

Schedule appointments for repair, maintenance, recall work
Greet customers, inspect their powersports vehicles, and answer questions
Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order
Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
Advise customers on necessary/suggested services and cost
Offer additional services and products, including special promotions
Review Repair Orders in progress to ensure quality and timeliness
Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
Communicate any changes in timeline, repairs, or cost to the customer
Upon completion of work, review the work order with the customer
Maintain current technical qualifications by completing all training programs assigned by the Service Manager
Other duties as assigned

Qualification

Powersports service experienceCustomer service skillsCommission-based sales experienceVerbal communication skillsMulti-tasking abilityProfessional appearanceDependable personalityEnergetic personalityWritten communication skillsPositive attitude

Required

1+ years of Powersports or Automotive Dealership service experience
Excellent customer service, verbal and written communication skills
A positive attitude, good work ethic, and professional appearance
Pleasant, energetic, conscientious, and dependable personality
Ability to multi-task in a fast-paced environment
Valid driver's license and a good driving record
Must pass a pre-employment background check, MVR, and drug screen

Preferred

1+ years Commission Based customer-facing sales experience
Motorcycle Endorsement

Benefits

Healthcare, dental, and vision insurance
Employer paid life and short-term disability insurance
Employee discounts
Career growth opportunities

Company

RideNow Powersports

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RideNow Powersports is a motor-sports dealership chain company based in Arizona.

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-03-13Acquired

Leadership Team

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Lyle Kramper
Partner Owner/Operator
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Company data provided by crunchbase