Southwest Airline Career Page · 20 hours ago
Sr Manager Internal Communications
Southwest Airlines is committed to providing a stable work environment with opportunities for growth and innovation. The Senior Manager Internal Communications will lead the Strategic and Executive Communication Teams, ensuring that the company’s strategy is effectively communicated and embraced across the organization.
Airlines/Aviation
Responsibilities
Act and advise the business with a broad set of stakeholders in mind; partner with departments to create communication strategies and messaging to create deeper engagement with multiple Stakeholders
Work closely with Executive Leaders across the Company to support Executive platforms, which entails advising on communication tactics, ghostwriting, and offering constructive communication advice
Ensure alignment on corporate and operational priorities, objectives, and key initiatives
Establish effective relationships with other Southwest Departments for support in communicating departmental initiatives
Guide overall communication strategy and thought Leadership of multiple topics or work groups
Work with Leaders to frame solutions to emerging issues, and subsequently define and execute appropriate communication strategies to support the best outcome
Align organizational resources, managing priorities across multiple areas to create timely communication strategies that deliver measurable business results
Help champion innovative technologies and strategies that cause the organization to think about how to communicate in new ways, taking into consideration Employee sentiment and/or union negotiations
Consult on Companywide initiatives, determining appropriate tone and channel to deliver clear messages that align with Company objectives
Contribute to SWALife blog, LUVLines, social media, and other Company news channels as needed
Support and advise the communications strategy for internal clients during crises
Actively participate in regularly scheduled meetings for both C&O and internal client teams to ensure successful department results that meet the changing needs of SWA
May perform other job duties as directed by Employee's Leaders
Qualification
Required
High School Diploma or GED
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available
Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to travel periodically as needed
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be willing to work outside of 8-5 hours as needed, depending on the needs of the business
Demonstrated experience in directly or indirectly leading team(s)
Expert knowledge in verbal and written communications skills
Expert knowledge of presentation skills to a variety of audiences (leadership/Employees) and to a variety of audience sizes
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of communication and dissemination techniques and methods, including alternative ways to inform, equip, and connect via written, oral, and visual media
Knowledge of Microsoft Office tools
Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
Skilled in understanding and applying information to contribute to the organization's strategic plan
Ability to find innovative communications solutions and ways to connect with Employees
Preferred
Experience in strategic and integrated communication
Benefits
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings
Potential for annual Profit Sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Company
Southwest Airline Career Page
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job.
Funding
Current Stage
Late StageCompany data provided by crunchbase