Oliver's Market · 1 day ago
Deli Customer Service
Stony Point, NY
Part-time
Onsite
New Grad, Entry LevelOliver's Market is a grocery store focused on providing quality products and services to its customers. The Deli Customer Service Clerk is responsible for delivering excellent customer service, preparing deli menu items, and maintaining the cleanliness and organization of the deli department.
Retail
Responsibilities
Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner
Answers phones and pages promptly and courteously
Acquire and maintain thorough knowledge of deli menu, products, and services
Take orders with attention to detail. (e.g. sandwiches, meats, cheese, catering orders, etc.)
Prepare and serve deli menu items. (e.g. sandwiches, wraps, etc.)
Package, weigh, and price food accurately
Aid in preparation of Deli items. (e.g. production prep, specialty items, catering, etc.)
Maintain display case to ensure product quality, cleanliness, and accuracy of signs and pricing. (e.g. set up prepared food displays, replenish ice, etc.)
Assist with packaging, pricing, and merchandising deli products
Accurately practice FIFO product rotation to minimize and control spoilage and waste
Organize, rotate, and stock workstation and department supplies. (e.g. sandwich station, paper goods & packaging products, etc.)
Clean and sanitize work areas, utensils, and equipment. (e.g. floors, counters, windows, workstations, slicers, etc.)
Operation of equipment. (e.g. price scale, meat slicer, panini press, etc.)
Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices
Immediately reports safety hazards and violations to supervisors
Performs opening, mid, and closing duties as assigned
Works all scheduled shifts and attends required trainings and meetings
Other duties as assigned by supervisors
Qualification
Required
18+ years old
Team-player who can also work independently with minimal supervision
Clear and effective communication style, both written and verbal
Ability to effectively prioritize competing tasks in a fast paced, evolving environment
Ability to follow directions and established procedures with attention to detail
Ability to work a flexible schedule including nights, weekends, and holidays as needed
Basic math skills
Conversational English skills required when working with customers
High School Diploma or general education degree (GED)
Food Handlers Certificate (ServSafe or ANSI compliant organization)
Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens
Frequently lifts/carries 10 pounds and occasionally up to 50 pounds
In a work day: constant standing/walking
Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching
Hand use: single grasping, fine manipulation, pushing and pulling
Occasional-to-frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc
Consistent work in wet and dry conditions
May require use of ladders or step stools
Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals)
Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc
Intermittent noise from equipment and machinery
Wear non-slip, water and oil resistant closed-toe shoes
Preferred
Bilingual proficiency preferred
Company
Oliver's Market
Our roots in the produce business extend back over forty years, to the days when Steve Maass made his living selling produce off a roadside stand in San Francisco.
Founded in 1988
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase