RideNow Powersports · 1 day ago
Service Writer - Arrowhead Harley-Davidson
Peoria, AZ
Full-time
Onsite
Entry Level
$45K/yr - $75K/yr
1+ years expRideNow Powersports is seeking outgoing and friendly individuals to join their Service Team at Arrowhead Harley-Davidson. The Service Writer will be responsible for scheduling appointments, greeting customers, documenting motorcycle issues, advising on services, and ensuring quality service delivery.
AutomotiveRetail
Responsibilities
Schedule appointments for repair, maintenance, recall work
Greet customers, inspect their motorcycles, and answer questions
Document problems with Motorcycles and clearly describe them on the Repair Order
Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
Advise customers on necessary/suggested services and cost
Offer additional services and products, including special promotions
Review Repair Orders in progress to ensure quality and timeliness
Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
Communicate any changes in timeline, repairs, or cost to the customer
Upon completion of work, review the work order with the customer
Maintain current technical qualifications by completing all training programs assigned by the Service Manager
Other duties as assigned
Qualification
Required
1+ years of Powersports, Harley-Davidson, or Automotive Dealership service experience
Excellent customer service, verbal and written communication skills
A positive attitude, good work ethic, and professional appearance
Pleasant, energetic, conscientious, and dependable personality
Ability to multi-task in a fast-paced environment
Valid driver's license and a good driving record
Must pass a pre-employment background check, MVR, and drug screen
Preferred
1+ years Commission Based customer-facing sales experience
Motorcycle Endorsement
Benefits
Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
Life and disability insurance
Generous Vacation/PTO Plan
Employee discounts on purchases
Dedicated leadership team who supports and cares for employees
The opportunity for growth and a solid long term career...we promote from within!!
Generous training pay and commissions after 60 days
Company
RideNow Powersports
RideNow Powersports is a motor-sports dealership chain company based in Arizona.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-03-13Acquired
Leadership Team
Lyle Kramper
Partner Owner/Operator
Recent News
2025-11-04
2025-10-30
2025-10-06
Company data provided by crunchbase