CGI · 7 hours ago
EDIFECS Production Support Analyst
Lafayette, LA
Full-time
Hybrid
Senior Level
$81K/yr - $141K/yr
6+ years expCGI Group, Inc. is a leading IT and business consulting services firm seeking an experienced Edifecs Production Support Analyst to join their healthcare client. The role involves tackling production support challenges, analyzing healthcare enrollment and EDI requirements, and delivering effective Edifecs-based solutions while collaborating with clients and teams.
AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
Responsibilities
Ability to understand healthcare enrollment and EDI requirements, analyze complex data flows, and design simple, effective Edifecs-based solutions
Innovative mindset to approach integration challenges, apply best practices, and leverage experience across domains to improve solutions
Consultant mentality with the ability to work directly with clients, address questions, and resolve issues effectively
Strong focus on accuracy, as EDI and enrollment applications require precise configuration and flawless data exchange
Ability to collaborate effectively within a distributed agile (SAFe) team
Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server
Experience in supporting HIPAA X12 transaction sets including 834, 837, 835, 270/271, 276/277, and 278
Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12
Analyze, troubleshoot, and resolve EDI transaction errors
Must have experience working in 24•7 support model
Co-ordination with various teams to help resolve and fix production Issues
Knowledge on ITIL processes Incident Management & Problem Management
Knowledge on AWS Foundation, Key Services ECS/EC2/S3
Performing continuous improvement of systems by analyzing performance metrics of different programs and come up with optimizations
Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes /release fallout handling by permanent fixes within change windows specified
Qualification
Required
At least 6+ years of experience in:
Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server
Experience in supporting HIPAA X12 transaction sets including 834, 837, 835, 270/271, 276/277, and 278
Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12
Web Services, Java, SQL/SSIS development related to EDI
Analyze, troubleshoot, and resolve EDI transaction errors
Must have experience working in 24•7 support model
Co-ordination with various teams to help resolve and fix production Issues
Knowledge on ITIL processes Incident Management & Problem Management
Knowledge on AWS Foundation, Key Services ECS/EC2/S3
Performing continuous improvement of systems by analyzing performance metrics of different programs and come up with optimizations
Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes /release fallout handling by permanent fixes within change windows specified
Education: Bachelor's degree in computer science or related field
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Company
CGI
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
10001+ employees
H1B Sponsorship
CGI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (775)
2024 (762)
2023 (795)
2022 (940)
2021 (846)
2020 (582)
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO
Leadership Team
François Boulanger
President and Chief Executive Officer at CGI
Raymond McMann
VP, Global Oil & Gas Industry
Recent News
2026-01-22
Digital Journal
2026-01-22
Company data provided by crunchbase