CAMBA · 1 month ago
Client Care Coordinator, Kensington Family Shelter
New York, NY, US
Full-time
Onsite
Entry, Mid Level
$67K/yr - $72K/yr
2+ years expCAMBA is a community organization dedicated to building an inclusive New York City, providing resources and support to those in need. They are seeking a Client Care Coordinator/Social Worker to maintain professional relationships with clients, assist in case management, and facilitate access to community resources for families in a transitional shelter program.
Health CareNon ProfitProfessional ServicesSocial
Responsibilities
Maintain professional relationships with clients and client confidentiality
Practice Universal Precautions/Standard Protocol & Procedures
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information
Assist clients in completing all CAMBA intake applications, screenings and forms
Create and maintain client files and make file copies
Conduct initial risk assessment of clients and clients' families
Prepare initial biopsychosocial evaluation and update according to regulations
Provide a range of “instant response” services when a client’s immediate well-being and safety is threatened
In collaboration with clients and case managers, assist in the preparation of the initial Independent Living Plan (ILP), including short-term and long-term client goals
Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., medical services and psychiatric services, etc.)
Follow-up with clients and with referral organizations regarding client contact and progress with referral organization
Consult with others both inside and outside of CAMBA to determine causes of client problems and effect solutions
Act as advocate on behalf of family to arrange medical, psychiatric, educational and other tests/examinations that may disclose causes of client’s difficulties and indicate remedial measures; advocacy efforts must be documented
Attempt to alter clients' and their families' attitudes and behaviors that cause or aggravate problems
Facilitate or participate in case conferences with all stakeholders in clients life to ensure a collaborative approach to services
Provide all required information for weekly/monthly/quarterly/annual reports
Lead group counseling sessions and psychoeducation to enhance social development and psychological education of individual clients and provide peer support
Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions
Document contact with client/family via progress notes in CARES within 48 hours of interaction
Periodically reassess clients and update services plans and goals to reflect current status
Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability (aftercare)
Ensure that all clients’ charts contain all required documentation
May reach out and market the program internally to the shelter community in order to recruit clients
Tasks may be modified, expanded and/or assigned over a period of time
Qualification
Required
Licensed Master of Social Work (LMSW) required within one year of date of hire. This license must be maintained throughout the course of employment in this role and any other CAMBA positions for which it is required. If Counselor II fails to obtain the LMSW within one year of the date of hire, the orientation period may be extended for six months at CAMBA's discretion. If Counselor II fails to obtain the required LMSW on CAMBA's required timeline, they will be terminated
Two years of relevant experience (preferably family shelters shelter settings)
Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment
Ability to maintain clearances throughout the duration of employment
Required to become First Aid/CPR certified
Required to become certified in overdose prevention
Doctor's confirmation certifying good health (proof of negative TB test results)
Preferred
Bi-lingual preferred
Benefits
Health insurance
Dental insurance
403(b) retirement plan with employer match
Paid time off (vacation, personal, and sick time)
Paid holidays
Company
CAMBA
CAMBA is an NGO that renders education, youth development, legal, health counseling, family and community support services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $0.5M
Leadership Team
Ross Lorber
Chief Financial Officer
Recent News
2024-05-24
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