NEOGOV · 11 hours ago
Transit Shift Supervisor, Transit
Alexandria, Louisiana
Full-time
Onsite
Mid Level
$39K/yr - $47K/yr
3+ years expNEOGOV is seeking a Transit Shift Supervisor for the City of Alexandria, LA. This role involves frontline supervisory and operational oversight within the Transit Department, coordinating daily service operations, supervising transit operators, and responding to service disruptions and safety incidents.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Trains new operators; makes daily assignments of vehicles to the routes; provides safety information for operators
Receives and resolves complaints regarding service; addresses safety, efficiency, and reliability of service issues
Reports all accidents and incidents involving Transit buses; retrieves the hard drives of onboard surveillance equipment and forwards them to management
Receives and prepares required paperwork: reviews daily run sheets, assignment sheets, schedules, and bus availability reports
Participates in the daily count of fares and cash received by the Transit Department
Operates transit buses, ADA vans, and wreckers, provides good customer service, and assists passengers in a courteous, responsible, and informative manner; remains situationally aware as to safety issues presented by passengers; maintains emotional intelligence in de-escalating issues with passengers, as needed; operates a personal computer and other office equipment
On an assigned shift, supervises operators and ensures adequate coverage, safety, and control of bus routes; has opening or closing responsibilities for operations. Displays a thorough knowledge of the transit system and laws, ordinances, and regulations governing transit operations; responds promptly to accidents/incidents and reports to management
Qualification
Required
High school diploma or GED
Three (3) years of progressively responsible experience in transit operations
Must possess and maintain a valid Class B commercial driver's license with Air Brakes and Passenger endorsement
Will be required to obtain a valid State of Louisiana Class B commercial driver's license with Air Brakes and Passenger endorsement at the time of appointment and maintain throughout employment
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term disability
Holidays
Vacation
Sick leave
A wellness clinic for employees
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase