Aristocrat Interactive · 1 day ago
Oasis Systems Trainer
Las Vegas, NV
Full-time
Hybrid
Mid Level
$79K/yr - $148K/yr
3+ years expAristocrat Interactive is a leading online Real Money Gaming business focused on delivering exceptional product and technical training. The Oasis Systems Trainer will be responsible for creating and delivering engaging training experiences for internal teams and external clients, ensuring that all training programs are aligned with business needs and current gaming technology trends.
Gambling & Casinos
No H1B
U.S. Citizen Only
Responsibilities
Deliver effective, engaging, and interactive training sessions for internal employees and Gaming Systems customers
Conduct both in-person and remote training, including certification programs, onboarding, and role-based product instruction
Translate sophisticated technical concepts into clear, user-friendly explanations tailored to the learner’s level of understanding
Assess training participants through evaluations, exercises, and feedback mechanisms to ensure learning objectives are met
Provide professional and responsive communication with learners before, during, and after training engagements
Work alongside Content Developers and other trainers to build and improve training materials, such as guides, visuals, activities, and e-learning content
Gather and analyze learner feedback and incorporate improvements into future training
Participate in pilot sessions, beta releases, and internal reviews to ensure content quality and accuracy
Work closely with Product, Support, and Engineering teams to verify training aligns with evolving system capabilities and field use cases
Maintain a solid working knowledge of Oasis™ Gaming Systems, functionality, and system interactions
Demonstrate understanding of key concepts such as networking fundamentals, virtualization, and system configuration
Build and manage mock training environments to simulate real-world system scenarios for learners
Stay current on gaming technology trends, system updates, and customer use cases to ensure training remains relevant and effective
Collaborate with the Training Department and other functional teams to identify learning needs and gaps
Support continuous improvement efforts by proposing innovative training techniques, technologies, and methods
Contribute to the creation and delivery of internal knowledge-sharing sessions
Qualification
Required
Bachelor's degree in Education, Instructional Design, Information Technology, or related field preferred
3–5 years of experience in technical training, product training, or customer education
Strong facilitation, presentation, and interpersonal skills for technical and non-technical audiences
Proven track record in designing, delivering, and evaluating learning experiences that drive engagement and retention
Highly organized, proactive, and adaptable in fast-paced environments
Tight-knit teamwork skills and a dedication to effectively working with cross-functional teams
Resourceful individual who thrives on acquiring and disseminating knowledge
Willing to travel up to 50% for conducting training sessions and business requirements
Must possess the capability to secure and maintain gaming licenses in all regions where Aristocrat conducts business, including enrolling with the Nevada Gaming Control Board (NGCB)
Maintain a solid working knowledge of Oasis™ Gaming Systems, functionality, and system interactions
Demonstrate understanding of key concepts such as networking fundamentals, virtualization, and system configuration
Build and manage mock training environments to simulate real-world system scenarios for learners
Stay current on gaming technology trends, system updates, and customer use cases to ensure training remains relevant and effective
Preferred
Experience in the Gaming, Hospitality, or Technology industries preferred
Familiarity with Casino Management Systems, CRMs, or related enterprise software is an advantage
CompTIA CTT+, MCT, or similar training certifications
Technical certifications such as CCNA and VCP
Benefits
Health, dental, and vision insurance
Paid time off
401(k) plan with employer matching
Company
Aristocrat Interactive
At Aristocrat Interactive, we’re transforming the world of online gaming, iLottery and entertainment.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase