NEOGOV · 14 hours ago
Human Services Professional I - EMP Coordinator/Intensive
WI 53546, WI
Full-time
Onsite
Entry Level
$29.35/hr - $32.46/hr
1+ years expNEOGOV is a company focused on providing human services, and they are seeking a Human Services Professional I to coordinate and monitor youth placed on electronic monitoring through the Juvenile Court system. The role involves data entry, equipment maintenance, intensive case management, and collaboration with various stakeholders to ensure compliance and support for youth and families.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
This position is responsible for coordinating and monitoring youth placed on electronic monitoring through the Juvenile Court system
The employee ensures accurate data entry into applicable case management and monitoring systems, installs and retrieves electronic monitoring equipment, maintains program equipment, and actively monitors youth compliance
The employee utilizes effective communication strategies to engage youth and families as active and cooperative participants in the Electronic Monitoring Program (EMP)
The position requires ongoing communication with primary caseworkers and relevant stakeholders to report concerns, address compliance issues, and support court-ordered conditions
This role also includes intensive case management responsibilities for up to five high-risk youth involved in the Intensive Supervision Program
The employee conducts assessments, develops and implements case plans, coordinates services, and evaluates progress using evidence-based tools and interventions
Duties include preparing court reports, legal documentation, and providing testimony when required
The position requires close collaboration with county departments, community-based providers, and multidisciplinary teams to ensure appropriate services are delivered to youth and families
The employee attends team meetings as requested and maintains strong coordination to balance rehabilitative needs with public safety considerations
The employee is expected to adapt to evolving technologies and service delivery systems and to remain current with program updates and best practices
Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department
Performs in a manner consistent with the HSD Professional Standards and 'Commitment to My Co-Workers.'
Maintains all electronic monitoring equipment in proper working order to ensure the effective operation of the Electronic Monitoring Program (EMP)
Ensures adequate inventory levels of equipment and replacement parts to maintain program readiness and availability for court and departmental needs
Coordinates with the contracted service provider to ensure electronic monitoring technology, software, and tracking systems remain current and operational
Responds promptly to equipment malfunctions or failures, troubleshoots issues, and completes necessary repairs or follow-up to minimize service disruptions
Prepares written reports, documentation, and verbal updates to the Juvenile Court, Juvenile Justice Specialists (JJS), and/or Intensive Case Management (ICM) staff as required
Keeps supervisory staff informed regarding program operations, including equipment availability, compliance concerns, and emerging issues
Consults and collaborates with schools, community-based agencies, and internal county departments, including the District Attorney's Office and Victim/Witness Services, as appropriate
Maintains regular communication and coordination with Juvenile Justice Specialists and ICM staff regarding youth participating in the EMP
Maintains accurate, timely, and compliant case records in eWisacwis, AVATAR, and youth files in accordance with the Juvenile Justice Code (Chapter 938) and departmental policies
Refers youth and families to appropriate services, programs, and resources in collaboration with the Juvenile Justice Specialist or ICM worker
Collects and delivers intake and custody-related documentation to the court as required; notifies supervisory staff when alternate arrangements are necessary
Attends court proceedings as required to facilitate timely placement of youth on electronic monitoring and ensure continuity of supervision
Provides assessment, planning, coordination, evaluation, and advocacy services for youth and families involved in the Intensive Supervision Program, including contact up to five (5) days per week as appropriate
Utilizes evidence-based assessment tools, including the Youth Assessment and Screening Instrument (YASI), to identify risk and protective factors, inform case planning, and measure youth progress
Implements evidence-based interventions, including the Functional Family Case Management (FFCM) model, to engage and motivate youth using a family-centered, strength-based, trauma-informed, and culturally responsive approach
Facilitates family meetings and service coordination activities, primarily in the home setting, while collaborating with community providers to support youth success
Monitors youth compliance with court-ordered conditions, addresses barriers to success, and adjusts supervision strategies as needed to reduce risk and enhance protective factors
Communicates and collaborates with the Youth Services Center to coordinate custody intake holds, sanctions, and to support youth participating in the ACTIONS program
Establishes and facilitates supportive, multidisciplinary teams with youth and families to promote safety, permanence, and long-term stability
Prepares comprehensive court reports and legal documentation and provides testimony when required to support informed court decision-making
Maintains accurate, timely case records in eWisacwis
Organizes, prioritizes, and manages work products involving multiple tasks and deadlines while ensuring accuracy and timeliness
Provides transportation for youth and families when necessary to support court obligations, service engagement, and program participation
Participates in multidisciplinary meetings, consultations, supervision, and case reviews to support service coordination and adherence to evidence-based and best-practice standards
Attends all required staff meetings, briefings, and supervisory meetings as scheduled
Participates in trainings, professional development activities, and continuing education opportunities as approved by the supervisor to maintain and enhance job-related competencies
Serves on workgroups, committees, or task forces as assigned, representing Youth Justice and contributing to program development, policy review, and best-practices initiatives
Performs other duties as assigned
Qualification
Required
Graduation from an accredited four-year college or university with major coursework in social work, criminal justice, or a closely related field
A minimum of one (1) year of experience working in the youth justice field or a related human services setting
Training or experience in computer applications
Successful completion of Juvenile Court Intake Training within the first six (6) months of employment
Successful completion of Children and Adolescent Needs and Strengths (CANS) certification within the first six (6) months of employment
Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure Policy 5.02 and 5.27
Preferred
Social worker licensure or certification is preferred
Benefits
Health Insurance including our Wellness component
Sick Leave
Dental Plan
Vision Plan
Life Insurance
Voluntary Benefits
Deferred Compensation
Flexible Spending Account (Medical and Dependent Care)
Retirement
Bereavement Leave
EAP
Parking
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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