Imagine360 · 23 hours ago
Manager, Billing
United States
Full-time
Remote
Mid, Senior LevelImagine360 is a health plan solution company that combines over 50 years of self-funding healthcare expertise. They are seeking a Manager of Billing to provide leadership and coordination of the Billing department's day-to-day operations, focusing on increasing productivity, accuracy, and regulatory compliance while promoting a positive work environment.
Health CareHealth InsuranceInsurance
Responsibilities
Responsible for the daily management of the Billing Team
Own department SOPs and process implementation
Hires, trains, and professionally develops staff effectively
Planning and management of department workflows
Deliver pertinent department and company information to team members in a timely manner
Identify team member areas of improvement and propose action plans that meet challenges and leverage growth opportunities
Coaches and directs team performance by setting clear goals and expectations, establishing key priority indicators, and tracking progress against set goals
Provides on-going and timely coaching to team members to deliver outstanding client experience by delivering high quality, accurate information and products to our clients
Performs annual reviews in a timely manner
Pay roll, attendance and paid time off management
Partner with HR as required
Ownership of billing department across all claims systems (VBA, GGBAS, EGAS and Javelina)
Oversee billing processes, standards, ensure timely and accurate processing of all billing and rate maintenance procedures
Ensures accuracy of monthly bills are sent to clients timely within standard operating procedures
Compiles information and reconciles to ensure accuracy for distribution of clients' monthly administrative billing reports
Compile, analyze and report client information as requested
Verifies accuracy of billing and addresses quality issues in a timely manner
Follow up and cooperate with other departments & business leaders to ensure renewal and new group information is accurate and received timely
Ensures maintenance of internal control systems, such as check log, billing files, payable and receivable controls, etc
Analyzes department processes and procedures and implements process improvements to ensure accurate, high-quality output is delivered to our customers
Identifies and implements innovative ways to deliver customer service
Proactively reaches out to customers and delivers value added recommendations and solutions
Collaborates with other internal business partners to provide comprehensive solutions for customers
Ensure customer issues are quickly remediated and identifies root cause issues to improve department and organizational processes
Actively participates in and leads organizational and department initiatives to deliver exceptional products and services to our customers
Appropriately and quickly escalates customer issues up the chain of command
Establish internal control processes and proper separation of duties to ensure client funds are handled securely
Collaborates with others cross-departmentally to improve or streamline procedures to ensure quality
Qualification
Required
Prior TPA operations experience
Knowledge of one or more claims systems (VBA, EGBAS, Javelina and/or GGBAS.)
Experience in Eligibility, Billing, or related field
Preferred
Progressive leadership experience preferred
Benefits
Multiple Health plan options
Company paid employee premiums for disability and life insurance
Parental Leave Policy
20 days PTO to start / 10 Paid Holidays
Tuition reimbursement
401k Company contribution
Company paid Short & Long term Disability plus Life Insurance
Professional development initiatives / continuous learning opportunities
Opportunities to participate in and support the company's diversity and inclusion initiatives
Company
Imagine360
Imagine360 is an integrated health plan addressing one of the greatest challenges on behalf of self-funded employers: healthcare costs are harming the bottom line, they're increasingly unaffordable for employees, and the experience remains poor.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Bak
President & CEO
Recent News
bloomberglaw.com
2025-08-26
2025-07-31
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