Clarivate · 4 hours ago
Digital Account Manager
Overland Park, KS
Full-time
Hybrid
Senior Level
5+ years expClarivate is a company focused on providing insights and analytics. They are seeking a Digital Account Manager to grow the Academia & Government portfolio through new sales and the expansion of existing business while maintaining customer relationships.
AnalyticsInformation ServicesInformation TechnologyInnovation Management
Responsibilities
Manage assigned territory and territory plan coordination, work closely with product specialists, customer success, and renewal teams to develop an overall plan to increase long-term revenue
Influence and motivate others in a matrixed sales organization to achieve shared goals
Focus on new and renewal business to expand Clarivate’s business within the territory, serving as the primary point of contact to engage clients
Create and nurture relationships with influencers/decision makers to advance lead generation and sales activity
Manage full portfolio forecast (renewals and new business), including specialty products and content; work closely with product specialists and support teams to ensure forecast accuracy
Maintain a strong working knowledge of products, especially in core content
Ensure client satisfaction and issues are resolved, partner with product specialists to coordinate resolution of specialty product issues while working with colleagues in customer service and technical support
Enter activity and files into Salesforce to ensure collaboration and full communication
Provide support and information to sales leadership in forecasting, win/loss analysis, key deals, and other metrics
Participating in training and learning opportunities
Qualification
Required
Bachelor's degree or equivalent experience
5+ years of relevant professional experience, with 3+ years in content/technology sales (ideally with academic institutions), including account planning and demonstrated success in new business and renewals
Proficiency with Salesforce (or similar CRM)
Preferred
Knowledge of Clarivate business, clients, and products, with the ability to clearly articulate the value proposition for products, and respond to inquiries about product functionality
Excellent interpersonal skills and ability to build and maintain strong relationships with a diverse blend of personalities and levels of authority to reach a resolution
Ability to assess the sales process and request participation from leadership when required
Ability to analyze, evaluate, and draw meaningful conclusions and action plans from data, and ability to accurately forecast, as well as generate and report on key sales metrics
Working knowledge of formal sales methodologies (i.e., Challenger, Miller Heiman)
Experience working in a matrixed organization
Company
Clarivate
Clarivate is a leading global provider of transformative intelligence.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$94MKey Investors
Elliott Management Corp.
2022-11-15Post Ipo Equity· $94M
2021-02-01IPO
2016-10-04Acquired
Leadership Team
Jonathan Collins
Executive Vice President and Chief Financial Officer
Christine Dunn
Senior Director, Research and Analytics Product
Recent News
Canada NewsWire
2025-12-18
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