ReFocus Eye Health · 4 weeks ago
Front desk - Medical Receptionist
Danbury, CT, US
Full-time
Onsite
New Grad, Entry LevelReFocus Eye Health is an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of their busy practice. This role involves managing patient check-ins/check-outs, scheduling appointments, and ensuring a smooth patient experience while collaborating with clinical and administrative staff.
ConsultingCosmetic SurgeryHealth CareMedical
Responsibilities
Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion
Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly
Answer calls, manage messages, verify patient information, and maintain accurate records
Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting
Address patient concerns, escalate issues as needed, and ensure a positive experience
Work seamlessly with providers, clinical and administrative staff, and external partners
Qualification
Required
Reliability, a positive attitude, and excellent teamwork skills
Strong communication and interpersonal abilities
Proficiency in data entry and computer skills
Ability to thrive in a fast-paced environment
Exceptional customer service skills
Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures
Must hold a high school diploma or equivalent
Preferred
Prior experience in ophthalmology
Familiarity with Electronic Medical Records (EMR)
Benefits
Competitive 401(k) with matching
Comprehensive health, dental, and vision insurance
Disability and life insurance
Flexible spending account
Generous paid time off
Company
ReFocus Eye Health
ReFocus Eye Health provides eye care that includes medical, eye exams cosmetic, and reconstructive.
Founded in 2017
501-1000 employees
H1B Sponsorship
ReFocus Eye Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageLeadership Team
Charles Pace
Chief Financial Officer
Ryan S. Mullin, CPA, MSA, MBA
Chief Operating Officer
Recent News
Hartford Business Journal
2025-07-19
2025-06-10
2023-11-29
Company data provided by crunchbase