AppleOne Employment Services · 14 hours ago
Customer Service - Call Center
Elk Grove Village, IL
Full-time
Onsite
New Grad, Entry LevelAppleOne Employment Services is seeking a Customer Service representative for their Call Center. The role involves handling inbound calls, resolving customer inquiries, and documenting call details accurately while maintaining professionalism in a fast-paced environment.
RecruitingStaffing Agency
Responsibilities
Handle inbound calls and respond to customer inquiries
Resolve issues related to accounts, orders, or services
Document call details accurately in internal systems
Follow call scripts and service guidelines while remaining personable
Escalate complex issues when needed
Maintain professionalism and quality standards in a fast-paced setting
Qualification
Required
Strong verbal communication and active listening skills
Comfortable working with call volume and performance metrics
Basic computer skills and ability to navigate multiple systems
Reliable, punctual, and team-oriented
Preferred
Customer Service Or Call Center Experience
Benefits
Major medical
Dental
Vision
401k
Statutory sick pay
Company
AppleOne Employment Services
A full-service employment company.
Founded in 1964
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julio Ramirez, CSP
Staffing Partner
Veronica Vasquez-Gomez (She/Her)
Recruiting Partner
Company data provided by crunchbase