Little Justice Leaders · 15 hours ago
Content and Operations Assistant
Little Justice Leaders is dedicated to teaching kids about social justice in age-appropriate ways. They are seeking a Content and Operations Assistant who will manage administrative tasks, support content creation, and enhance organizational efficiency to help achieve their mission.
Responsibilities
Manage customer support, including messages, emails, and phone calls
Support basic reporting and analytics
Track member and school data
Organize files and spreadsheets
Create and maintain SOPs for recurring tasks
Manage member renewals, cancellations, and failed payments
Follow up with schools, partners, and members
Draft proposals, send invoices, and schedule logistics
Create and quality-check educational resources
Communicate and meet with our schools and members
Manage, plan, and execute virtual events
Build and maintain relationships with collaborators
Help build onboarding flows and resources for new members and schools
Ensure resources work for different learners and families
Draft emails, captions, and content in our brand voice
Proofread content for clarity, tone, and alignment with our values
Oversee and support content collaborations
Update and manage email automations
Manage and support our content creation team
Plan, create, edit, format, and post content across platforms
Repurpose content across platforms
Identify opportunities to improve our content
Organize and maintain a content calendar
Utilize technology and software to help improve our workflows and efficiency
Use tools like Canva, Descript, Google Drive, Kajabi, and more to manage our systems
Update our website and membership site regularly
Learn and adapt to new tools quickly
Qualification
Required
Manage customer support, including messages, emails, and phone calls
Support basic reporting and analytics
Track member and school data
Organize files and spreadsheets
Create and maintain SOPs for recurring tasks
Manage member renewals, cancellations, and failed payments
Follow up with schools, partners, and members
Draft proposals, send invoices, and schedule logistics
Create and quality-check educational resources
Communicate and meet with our schools and members
Manage, plan, and execute virtual events
Build and maintain relationships with collaborators
Help build onboarding flows and resources for new members and schools
Ensure resources work for different learners and families
Draft emails, captions, and content in our brand voice
Proofread content for clarity, tone, and alignment with our values
Oversee and support content collaborations
Update and manage email automations
Manage and support our content creation team
Plan, create, edit, format, and post content across platforms
Repurpose content across platforms
Identify opportunities to improve our content
Organize and maintain a content calendar
Utilize technology and software to help improve our workflows and efficiency
Use tools like Canva, Descript, Google Drive, Kajabi, and more to manage our systems
Update our website and membership site regularly
Learn and adapt to new tools quickly
You are excited to work for a very small organization with an important social mission
You are passionate about social justice and keep up with social justice topics consistently
You have experience in the fields of education, parenting, or otherwise working with kids
You are extremely detail-oriented – to the point where a missed punctuation mark or improperly filed document will bother you until it's fixed
You can operate in a fast-moving environment and adhere to deadlines while producing high-quality work
You can work on your own with very little oversight, staying on task, meeting deadlines, and taking initiative even when nobody's watching
You spot opportunities for improved processes and take initiative to come up with new ideas and workflows
You understand the big picture of each project and the organization, but you are also able to drill deep into the details of each project and initiative to establish what needs to be done and when
You love all things spreadsheets, tracking, and managing lots of information in an organized way
You are an excellent writer and have great communication skills
You're known for coming up with creative ideas to solve problems and being resourceful
You are highly organized, efficient, reliable, and consistent
You know what great content looks like and why
You are comfortable using and learning new digital and tech tools
You want to help us reach even more kids with important social justice education!