New Generation Wellness · 2 days ago
Quality Assurance Supervisor
Colorado - Colorado Springs, CO 80905
Full-time
Onsite
Mid, Senior Level
$60K/yr - $70K/yr
4+ years expNew Generation Wellness (NGW) is celebrating a century of commitment to health and wellness. The Quality Assurance Supervisor is responsible for overseeing QA operations, ensuring compliance with quality standards, and providing leadership to the QA team.
ManufacturingPharmaceuticalTest and Measurement
Responsibilities
Supervise daily QA activities across manufacturing, packaging, and quarantine operations
Train the QA team on cGMP, SOPs, and regulatory standards
Provide coaching, performance feedback, and schedule planning
Exercise authority to pause or reject production or release decisions that could impact product quality
Oversee equipment qualifications, including IQ/OQ and cleaning validations
Manage supplier and raw-material qualification processes
Direct documentation, investigation, and closure of deviations, non-conformances, and out-of-specification results
Support root-cause analyses and develop effective corrective and preventive actions (CAPA)
Manage change-control documentation to ensure traceability and regulatory compliance
Track and trend deviations and CAPA effectiveness; report trends to the Quality Manager
Coordinate and maintain QA-related training programs in collaboration with HR and department leads
Ensure all NGW staff training records are current and aligned with role-specific competencies
Serve as a mentor and technical resource to QA Technicians
Participate in internal and external audits, providing documentation and subject-matter-expert support
Oversee routine internal audits to verify compliance with SOPs, cGMP, and company policies
Monitor corrective-action plans resulting from audit findings and ensure timely resolution
Partner with Manufacturing, Product Development, and Supplier Quality teams to ensure consistent QA support
Participate in quality-review boards and meetings addressing deviation trends, process improvements, or training needs
Communicate effectively across departments to reinforce NGW’s quality standards and continuous-improvement goals
Identify opportunities to improve documentation flow, approval timelines, and QA processes
Support enhancements to electronic document-management or quality-management systems (QMS)
Contribute to quality-metrics reporting and performance dashboards
Qualification
Required
Bachelor's degree in a scientific or technical discipline (e.g., Biology, Chemistry, Food Science) preferred; equivalent experience may be considered
Comprehensive knowledge of cGMP, FDA, and ICH quality guidelines
Strong understanding of Good Documentation Practices (GDP)
Excellent communication and interpersonal skills
Proficiency with ERP and electronic QMS platforms
4–6 years of Quality Assurance experience within a regulated manufacturing environment (dietary supplements, nutraceuticals, pharmaceuticals or similar industry)
Minimum 1–2 years in a lead or supervisory capacity preferred
Proven experience with batch-record review, deviation and CAPA management, and internal audits
Ability to lead, mentor, and develop a high-performing QA team
Strong analytical, organizational, and technical-writing abilities
Detail-oriented with a high degree of accountability
Company
New Generation Wellness
New Generation Wellness is a manufacturer of store-brand tablets, capsules, and powders.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase