Systems Engineer / VTC Operator Tier III jobs in United States
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Bowhead Technology · 11 hours ago

Systems Engineer / VTC Operator Tier III

positionQuantico, VA
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Bowhead is seeking a Systems Engineer / VTC Operator to support a customer in Quantico, VA. The role involves program management, logistics, engineering, and customer service, focusing on the installation and maintenance of various communication systems.

Child CareDigital EntertainmentHardwareSoftware
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Growth OpportunitiesbadNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Installation, configuration, operation, maintenance and create / update system package artifacts for Tactical AV located in Hawaii
Voice over IP (VoIP) systems
Video conferencing systems
Unified Communications as a Service (UCaaS) solutions
Session Initiation Protocol (SIP) trunking
Voice and video network architecture
Quality of Service (QoS) and Quality of Experience (QoE) management
Security and compliance for unified communications systems

Qualification

Unified communicationsVoIP protocolsNetwork architectureVideo conferencing systemsTroubleshooting skillsCCNP Voice certificationCCNP Collaboration certificationMCSE in Skype for BusinessQoS management toolsCloud certificationDoD compliance certificationCisco certificationsCommunication skillsInterpersonal skillsProblem-solving skills

Required

Bachelor's degree, or 10+ years' of practical experience in voice and video management
Five (5+) years' experience in unified communications, with a focus on voice and video systems
Strong knowledge of VoIP protocols, including SIP, H.323, and MGCP
Experience with video conferencing systems, including Cisco TelePresence and Ploycom RealPresence
Familiarity with unified communications platforms, including Cisco Unified Communications Manager and Microsoft Skype for Business
Strong understanding of network architecture and protocols, including TCP/IP, DNS, and DHCP
Experience with QoS and QoE management tools, including Cisco QoS and NetIQ
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
CCNP Voice or CCIE Voice certification
CCNP Collaboration or CCIE Collaboration certification
Microsoft Certified Solutions Expert (MCSE) in Skype for Business
Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) in Routing and Switching
Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph
US Citizenship is a requirement for Top Secret clearance at this location

Preferred

7+ years' experience in Video Audio engineering environment management
DoD 8570 / 8140 compliance or information assurance certification commensurate with technical objectives and services required
Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified
Cloud certified

Company

Bowhead Technology

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Bowhead Technology aims to add value to children wellness through the use of smart technologies and compelling content.
dateFounded in 2015
location
Santa Clara, California, USA
people-size11-50 employees
web-link
http://www.mygululu.com

Funding

Current Stage
Early Stage
Total Funding
$2.21M
2016-05-25Product Crowdfunding· $0.21M
2015-07-01Seed· $2M
Company data provided by crunchbase