Experienced Roofing, LLP · 1 week ago
Customer Service Sales Specialist
Cleveland, OH
Full-time
Hybrid
New Grad, Entry LevelExperienced Roofing, LLP offers a range of professional roofing services tailored to meet client needs, and they are seeking a Customer Service Sales Specialist. This role involves engaging with clients to provide outstanding customer service, addressing inquiries, assisting with sales, and ensuring customer satisfaction by understanding their needs.
Construction
Hiring Manager
Shawn Robinson
Responsibilities
Engaging with clients to provide outstanding customer service
Addressing inquiries
Assisting with sales
Ensuring customer satisfaction by understanding their needs
Handling communications via phone and online platforms
Maintaining professionalism and promoting positive customer experiences
Qualification
Required
Customer Service, Customer Support, and Customer Experience skills
Proficiency in Customer Satisfaction and ensuring positive client interactions
Strong Phone Etiquette and clear communication abilities
Excellent problem-solving skills and attention to detail
Ability to work in a hybrid environment, combining on-site and remote tasks
High school diploma or equivalent required
Preferred
Proficiency with CRM or similar tools is a plus
a degree in business or marketing is an advantage
Company
Experienced Roofing, LLP
Our service options include: Roof Replacements Roof Maintenance Roof Repairs Detailed inspection reports Online portal access for easy tracking
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase