Collection Specialist jobs in United States
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Confidential · 20 hours ago

Collection Specialist

positionMemphis, TN, US
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Confidential company is seeking a Collection Specialist to manage customer portfolio investigations and oversee the collection of amounts due. The role involves analyzing customer accounts, coordinating with credit analysts, and recommending actions for delinquent accounts.

Marketing & Advertising

Responsibilities

Analyze the assigned customer portfolio and contact customers regarding past due accounts or open account issues
Document communication and customer collection status within the system and coordinate daily with the Credit Analyst to ensure orders get held or released in a timely manner based on the customer status
Coordinate payment plans with customers as necessary to collect debt in avoidance of outside collection or litigation
Recommend the referral of delinquent accounts to collection agencies and or litigation as necessary and or recommend charge-off of bad debt and recoveries for management review
Review, discuss options, and coordinate collection issues with manager, sales management and/ or sales representatives to maintain an open account basis with customers
Investigate and resolve customer disputes and inquiries in a timely matter

Qualification

Collection experienceAccounting knowledgeERP systemsCommunication skillsProblem-solving skillsMicrosoft WordMicrosoft Excel

Required

Bachelor's degree
5+ years of collection experience with a manufacturing/distribution business preferred
Excellent written and verbal communication skills
Problem-solving skills
Knowledge of accounting practices and accounts receivable reconciliation
Advanced computer skills including MS Word, Excel, general ERP systems and the use of outside data sources to gather required information for analysis and reporting
Proven knowledge of accounting principles, practices, standards, laws and regulations

Company

Confidential

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This page is owned and operated by JAF HOLDINGS INC. All rights reserved 2025. jafholdingsinc.com
location
Silicon Valley, California US, US
people-size51-200 employees

Funding

Current Stage
Growth Stage

Leadership Team

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Roshan Syed
Global Talent Partner
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Company data provided by crunchbase