Watson-Marlow Fluid Technology Solutions · 19 hours ago
Business Systems Analyst - Customer Systems
Wilmington, MA
Full-time
Onsite
Mid Level
3+ years expWatson-Marlow Fluid Technology Solutions, part of Spirax Group, is a global leader in manufacturing fluid technologies. They are seeking a Business Systems Analyst to bridge the gap between business teams and systems, leading the discovery process and ensuring effective system implementation to improve business performance.
Mechanical Or Industrial Engineering
Responsibilities
Partner deeply with business stakeholders to understand challenges, strategy, and workflows
Translate complex needs into clear system requirements, user stories, and specifications
Collaborate with product owners, systems engineers, and data teams to deliver well-scoped solutions
Own support for the systems in your geographical area. Working as a global support team, help ensure your colleagues can operate on our systems without disruption
Lead testing, validation, and user onboarding for new systems or enhancements
Monitor adoption, collect feedback, and prioritize continuous improvement
Champion usability, scalability, and measurable impact in every system design
Support data quality, governance, and insight generation across your systems
Qualification
Required
3–5+ years in a BSA, Product Analyst, or similar role in a systems-focused environment (preferably in a sales, marketing or customer experience function)
Good business fluency - understands drivers, KPIs, and workflows in sales, marketing, ops, or finance
Experience writing epics/stories, leading discovery, and collaborating with technical teams
Excellent communication and stakeholder management skills
Data literacy: familiar with SQL, data validation, governance, dashboards, and connecting business logic to system data
Proven ability to deliver systems that are used, loved, and create impact
Benefits
A competitive salary
Flexible working arrangements
A generous holiday allowance
Three days’ paid volunteering leave
Additional support and benefits through our Everyone is Included Group Inclusion Plan
Gender-neutral parental leave
15 days of extra paid caregiver leave
Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
Menopause-friendly workplace principles and more
Company
Watson-Marlow Fluid Technology Solutions
We’re Watson-Marlow Fluid Technology Solutions - part of Spirax Group, a FTSE 100 Company.
1001-5000 employees
H1B Sponsorship
Watson-Marlow Fluid Technology Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Michael Ferrucci
Finance Partner - Americas
Company data provided by crunchbase